PROPANE/LP GAS
DECORATIVE PATIO FIRE
OWNER’S OPERATION AND INSTALLATION MANUAL
Models
PC4670LP and
PC3460LP
®
WARNING: Improper installa-
tion, adjustment, alteration,
service, or maintenance can
cause injury or property dam-
age. Read the installation,
operating, and maintenance
instructions thoroughly be-
foreinstallingorservicingthis
equipment.
WARNING:Iftheinformationinthismanualisnot
followed exactly, a fire or explosion may result
causing property damage, personal injury, or
loss of life.
— Donotstoreorusegasolineorotherflammable
vapors and liquids in the vicinity of this or any
other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Donottouchanyelectricalswitch;donotuse
any phone in your building.
WARNING: For Outdoor Use
Only.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call
the fire department.
— Installationandservicemustbeperformedby
a qualified installer, service agency, or the
gas supplier.
Your Decorative Patio Fire is designed for installation in a fully vented, open air patio
area which is constructed of noncombustible materials.
WARNING: Do not use this appliance indoors. It is for outdoor use only. This
appliance produces carbon monoxide (CO). Breathing enough carbon monoxide
(CO) could cause personal injury or death.
Save this manual for future reference.
OWNER’S MANUAL
23. Do not burn anything in this product. 26. Do not leave appliance unattended
SAFETY
while in operation.
Ashes from trash or other combustibles
could damage the burner system and
affect its operation.Airborne ashes could
set fires elsewhere and could cause se-
vere burns or cause clothing to ignite.
INFORMATION
27. Do not operate this product around in-
toxicated people. They could injure them-
selves or others when using this product.
(Continued)
11. Do not operate near combustible ma-
terials such as vinyl or wood siding on
a home or other structure. They could
be damaged or set on fire.
28. Turn off gas at gas supply when this
appliance is not in use.
24. Do not use appliance if any gas controls
have been exposed to or under water. Im-
mediately call a qualified service techni-
cian to inspect the appliance and to replace
any part of the control system and any gas
control which has been under water.
29. Use protective cover (included) when
appliance is not in use. Make sure ap-
pliance is cool before using cover.
12. Do not set combustibles on the edge of
the appliance. Items such as paper cups,
plates, and napkins could ignite.
30. Turn appliance off and let cool before
servicing or repairing.
25. Do not allow water to contact the lava
rock or logs. Water from rain, sprin-
klers, toys, horseplay, etc. can damage
lava rock and logs. When heated, they
may crack, break, or even explode. This
could cause severe injury.
13. Do not operate this appliance where ex-
cessive wind or drafts are present. The
open flame may be blown outside of the
appliance area. This could burn adults
or children and cause clothing to ignite.
31. Use only original replacement parts.
This appliance must use design-specific
parts. Do not substitute or use generic
parts. Improper replacement parts could
cause serious or fatal injuries.
14. Do not use appliance below ground
level. Propane/LP gas is heavier than
air. If a leak occurs, propane/LPgas will
sink to the lowest possible level.
PRODUCT IDENTIFICATION
15. Locate gas hose away from areas where
people may trip over it or where it could
be accidentally damaged.
Ignitor Electrode
Thermocouple
Firepit
Burner
16. Check gas hose before each use. If hose
shows excessive wear or damage, re-
place hose assembly before operating
appliance. See Cleaning and Mainte-
nance on page 8 for how to inspect in-
let hose. Use only the replacement hose
listed in this manual.
Gas Control Knob
Ignitor Button
17. Check burner before each use. If dam-
aged, replace burner before operating
appliance. Use only the replacement
burner listed in this manual.
3/8" Female Flare Tube
Fitting (5/8"-18 Thread)
18. Do not block air inlets at the bottom
edge of appliance base.
Hose/Regulator
Assembly* (Vent
Pointed Down)
19. Only use accessories approved for use
with this appliance.
Tank Securement
Bracket*
Appliance Hose
and Fitting
20. Do not use charcoal starting fluid or any
other combustible fluid to “help” ignite
the fire. This could cause personal in-
jury or death.
Tank
Strap*
Rear Tabs
Front Tabs
21. Do not burn solid fuel in this appliance.
3/8" Male Flare Tube
Fitting (5/8"-18 Thread)
22. Do not cook anything with this product.
This includes hot dogs, marshmallows,
hamburgers, or any other food. Debris
from food could damage the burner sys-
* For Use with
Portable (20 lb.)
Fuel Cylinder
Cable Tie
tem and affect its operation. Grease from Figure 1 - Product Identification
food could flame up and cause severe
burns or cause clothing to ignite.
Note: Appearance of firepit may vary depending on models.
107497
3
PROPANE/LP GAS
DECORATIVE PATIO FIRE
LOCAL CODES
INSTALLATION
HIGH ALTITUDE DERATE
In the U.S.A., input BTU shall be
derated 4% (1 orifice size) per 1,000
feet for altitudes above 2,000 feet. In
Canada, input BTU shall be derated
10% (2 orifice sizes) at altitudes from
2,000 to 4,500 feet.
Install and use appliance with care. Follow all
local codes. In the absence of local codes, use
the latest edition of The National Fuel Gas
Code, ANS Z223.1, also known as NFPA 54*
or NFPA 58, standard for the storage and
handling of liquified petroleum gases.
WARNING: Only a qualified
service person must install gas
piping and connect appliance to
gassupply.Followalllocalcodes.
*Available from:
WARNING: Do not remove
the metal data plates attached
tothisappliance.Thedataplates
contain important warnings and
instructions.
LOCATING APPLIANCE
American National Standards Institute, Inc.
1430 Broadway
When locating this appliance, follow all
safety information on pages 2 and 3.
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Do not use this appliance indoors. It is for
outdoor use only. Do not locate this product
in even a partially enclosed area, such as a
garage or underneath a patio cover or ga-
zebo. They could be damaged or set on fire.
NOTICE: Installation, service, and
repair of this appliance must be
performed by a qualified installer,
service agency, company, or gas
supplierexperiencedwiththistype
of gas appliance. Only factory au-
thorizedcomponentslistedinthese
instructions may be used in accor-
dance with the manufacturer’s in-
structions and all codes and re-
quirements of the authority having
jurisdiction. Any modifications to
this appliance, or use of unautho-
rized components or accessory
items will void the manufacturer’s
warranty, and may result in a haz-
ardous condition.
Quincy, MA 02269
UNPACKING
Locate this appliance on a level, outdoor,
noncombustible surface. Do not place this
appliance on grass or dirt. This may prevent
proper safety venting. Do not operate where
wind or excessive drafts are present.
WARNING: Do not remove
the metal data plates attached
tothisappliance.Thedataplates
contain important warnings and
instructions.
Maintain proper clearance from combus-
tible materials.
• Never place this appliance directly on
any combustible surface.
1. Remove lava rock and log pack from
carton.
• Make sure combustible materials are at
least 20 feet above appliance. This in-
cludes tree limbs.
2. Carefully lift firepit out of carton and
gently place at site of installation.
3. Check all items for any shipping dam-
age. If damaged, promptly inform
dealer where you bought the product.
• Make sure combustible materials are at
least 4 feet from sides of appliance.
CHECK GAS TYPE
Useonlypropane/LPgas.Ifyourgassupplyis
not propane/LP gas, do not install appliance.
Call dealer where you bought appliance.
If your fuel source is a 20 lb. tank (com-
monly used with gas grills), install tank
securement bracket to concrete firepit be-
foreinstallation(seeConnectingtoPortable
20 lb. Propane/LP Gas Supply, page 5).
Note: Deterioration or damage due to severe
weather conditions such as hail, hurricanes,
earthquakes, or tornadoes, or discoloration
duetoexposuretochemicalseitherdirectlyor
in the atmosphere, is not covered by the Lim-
ited Warranty on the back of this manual. The
warranty also does not cover the following:
DECORATIVE GAS PATIO FIRE
SPECIFICATIONS
Youmaypaintyourtanksecurementbracket
so it will blend better with the surroundings.
Before painting, clean the bracket with a
degreasing cleanser.
PROPANE/LP GAS:
RATED PRESSURE*
11.0" W.C.
10.0" W.C
14.5" W.C.
8.0" W.C.
30 (.128")
• weather damage caused by not using the
protective cover
MINIMUM GAS
PRESSURE*
• chips, cracks, or breakage caused from
dropping, dragging, or hitting firepit.
Make sure to locate appliance where gas
hose and propane/LP tank (if using 20 lb.
portable tank) is out of traffic areas. This
will help prevent people from tripping over
the hose. This will also help prevent acci-
dental damage to the hose.
MAXIMUM GAS
PRESSURE*
The surface of the firepit naturally contains
spaces, surface cracks, and variations in color
and texture. The limited warranty does not
cover such surface imperfections.
INTERNAL REG.
SET POINT
ORIFICE DRILL
SIZE
BTU/HR
OUTPUT
70,000
SHIPPING WEIGHT
190 LBS.
*Measured at entry of flexible supply hose.
107497
4
OWNER’S MANUAL
6. Close cable tie, previously attached,
Connecting to Fixed Piping Gas
Systems (100 lb. Tank or Larger)
INSTALLATION
around hose and pull firmly to secure.
Cut off excess cable tie with scissors.
Continued
7. Slip the lighting and warning hang tags
between the hose and tank bracket for
easy reference.
CONNECTING TO GAS
SUPPLY
CAUTION: Never connect ap-
pliancedirectlytothepropane/LP
supply. This appliance requires a
two stage external regulator (not
supplied).Installtheexternalregu-
lator between the appliance and
the propane/LP supply.
Connecting to Portable 20 lb.
Propane/LP Gas Supply
8. Open supply valve on propane/LP tank
slowly. Note: If not opened slowly, ex-
cess flow check valve on propane/LP
tank will stop gas flow. If this happens,
close propane supply valve and open
again slowly.
CAUTION: Never connect ap-
pliance directly to the propane/
LP supply. This appliance re-
quires an external regulator. In-
stall the external regulator be-
tween the appliance and the pro-
pane/LP supply.
Installation Items Needed
9. Check all connections for leaks. Apply
mixture of liquid soap and water to gas
joints. Bubbles forming show a leak.
Correct all leaks at once.
Before installing appliance, make sure your
installer has the items listed below.
• piping (check local codes)
Use the hose/regulator assembly, tank secure-
ment bracket, tank strap, carriage bolt, wing
nut,andcabletiesuppliedwithyourappliance.
• sealant (resistant to propane/LP gas)
(May be pipe dope or Teflon tape)
10. Close propane/LP supply valve.
Note: When operating with a full 20 lb.
tank, your firepit will run between 5 and 9
hours depending on flame setting and out-
side temperature.
• equipment shutoff valve*
• test gauge connection*
• sediment trap
1. Thread cable tie through 2 holes in bot-
tom of tank securement bracket. Tie
should be threaded from underneath
bracket to be accessible when bracket is
in position on the ground (see Figure 2).
Do not close cable tie at this time.
Firepit
• tee joint
• pipe wrench
Appliance
Hose and
Brass Fitting
• brass fitting(s) (depending upon gas sup-
ply plumbing)
2. Position the firepit and tank securement
bracket as shown in Figure 2. Center
the appliance hose and brass fitting be-
tween the front tabs of securement
bracket. Lift the firepit and slide the rear
tabs of the bracket under the firepit. The
front tabs of the bracket will remain on
the outside of the firepit on either side
of the appliance hose.
*AnCSA/AGAdesign-certifiedequipment
shutoff valve with 1/8" NPT tap is an ac-
ceptable alternative to test gauge connec-
tion. Purchase the optional CSA/AGA de-
sign-certifiedequipmentshutoffvalvefrom
your dealer. See Accessory, page 11.
Rear
Tabs
Front Tabs
Cable Tie
Tank Securement Bracket
Figure 2 - Attaching Tank Securement
Bracket and Cable Tie
3. Set a filled 20 lb. propane/LP tank
against the outside of the tank secure-
ment bracket with the tank valve point-
ing toward the firepit. Do not set the
tank ON the bracket (see Figure 3).
Wrap the tank strap around the tank so
that the strap tabs are facing the firepit.
Insert the carriage bolt through the strap
tab with the square hole. Tighten wing
nut securely onto bolt (see Figure 3).
Hose/Regulator
Assembly (Regulator
Vent Pointing Down)
POL Fitting
20 lb.
Propane/LP
Tank
4. Attach the hose/regulator assembly to
the appliance hose brass fitting (see Fig-
ure 3). Tighten firmly using a wrench.
Firepit
5. Connect the POL fitting on the hose/
regulator assembly to propane/LP tank.
Turn POL fitting counterclockwise to
secure to tank. Tighten firmly using 7/8"
wrench. IMPORTANT: Position regula-
tor so that regulator vent is pointed down
(see Figure 3). Pointing the vent down
protects it from freezing rain or sleet.
Wing Nut
Appliance
Hose and
Brass Fitting
Tank Strap
Tank
Securement
Bracket
Cable Tie
Carriage
Bolt
Figure 3 - Connecting Appliance to Portable 20 lb. Propane/LP Gas Tank
Continued
107497
5
PROPANE/LP GAS
DECORATIVE PATIO FIRE
Two Stage External
Regulator with Vent
Pointing Down
INSTALLATION
Propane/LP
Supply Tank
(100 lb. or
larger)
CAUTION: Make sure a two
stageexternalregulatorhasbeen
installed between propane sup-
ply and heater. See guidelines
under Connecting to Gas Sup-
ply, pages 5 and 6.
Continued
You must install a two stage external regu-
lator. The two stage external regulator will
reduceincominggaspressuretobetween11
and 14 inches of water. If you do not reduce
incoming gas pressure, regulator damage
could occur. Install two stage external regu-
lator with the vent pointing down as shown
in Figure 4. Pointing the vent down protects
it from freezing rain or sleet.
Pressure Testing Gas Supply
Piping System (Fixed Piping
System Only)
Figure 4 - Two Stage External Regulator
with Vent Pointing Down
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
WARNING: Never connect
appliance to private (non-utility)
gas wells. This gas is commonly
known as wellhead gas.
CSA/AGA Design-
Certified Equipment
Shutoff Valve With
1/8" NPT Tap*
From Two
1. The appliance and its individual shutoff
valve must be disconnected from the
gas supply piping system during any
pressure testing of that system at test
pressures in excess of 1/2 psi (3.5 kPa).
Stage External
Regulator (10"
W.C.** to 14.5"
W.C. Pressure)
CAUTION:Useonlynew,black
ironorsteelpipe.Internally-tinned
coppertubingmaybeusedincer-
tainareas.Checkyourlocalcodes.
Usepipeof1/2"diameterorgreater
to allow proper gas volume to ap-
pliance. Ifpipeistoosmall, undue
loss of pressure will occur.
2. Cap off open end of gas pipe where
equipment shutoff valve was connected.
To
Patio Firepit
3. Pressurize supply piping system by ei-
ther using compressed air or opening pro-
pane/LP supply tank slowly.
3" Minimum
Tee Joint Pipe Nipple Cap
Sediment Trap
Note: If not opened slowly, excess-flow
check valve on propane/LP tank will stop
gas flow. If this happens, close propane/
LP supply valve and open again slowly.
Figure 5 - Gas Connection (When Using
100 lb. Tank or Larger)
If you are using a 100 lb. supply tank or
larger, andafixedpipingsystem, installation
must include an equipment shutoff valve,
union, and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up.
NPT tap must be upstream from appliance
(see Figure 5). IMPORTANT:Install equip-
ment shutoff valve in an accessible location.
Theequipmentshutoffvalveisforturningon
and shutting off the gas to the appliance.
* Purchase the optional CSA/AGA design-
certifiedequipmentshutoffvalvefromyour
dealer. See Accessory, page 11.
** Minimum inlet pressure for purpose of
input adjustment.
4. Check all joints of gas supply piping
system. Apply mixture of liquid soap
and water to gas joints. Bubbles form-
ing show a leak.
5. Correct all leaks at once.
6. Reconnect unit and equipment shutoff
valve to gas supply. Check reconnected
fittings for leaks.
CHECKING GAS
CONNECTIONS
Apply pipe joint sealant lightly to male
threads. This will prevent excess sealant
from going into pipe. Excess sealant in pipe
could result in a clogged burner injector.
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
WARNING: Test all gas pip-
ing and connections for leaks
after installing or servicing. Cor-
rect all leaks at once.
1. The appliance must be isolated from the
gas supply piping system by closing its
individual equipment shutoff valve dur-
ing any pressure testing of the gas sup-
ply piping system at test pressures equal
to or less than 1/2 psi (3.5 kPa).
CAUTION:Usepipejointseal-
ant that is resistant to liquid pe-
troleum (LP) gas.
WARNING:Neveruseanopen
flame to check for a leak. Apply a
mixture of liquid soap and water
toalljoints.Bubblesformingshow
a leak. Correct all leaks at once.
We recommend that you install a sediment
trap in supply line as shown in Figure 5.
Locate sediment trap where it is within reach
for cleaning. Install in piping system be-
tween fuel supply and patio firepit. Locate
sediment trap where trapped matter is not
likely to freeze. A sediment trap traps mois-
tureandcontaminants.Thiskeepsthemfrom
going into appliance controls. If sediment
trap is not installed or is installed wrong,
appliance may not run properly.
Equipment
Open
Shutoff Valve
Closed
Figure 6 - Equipment Shutoff Valve
107497
6
OWNER’S MANUAL
INSTALLATION
OPERATING
CAUTION: Place lava rock
(Continued)
carefully. Be careful not to dam-
age the burner, ignitor electrode,
orthermocouplewhenaddingthe
lava rock.
APPLIANCE
2. Pressurize supply piping system by ei-
ther using compressed air or opening
propane/LP supply tank valve.
FOR YOUR SAFETY
READ BEFORE
LIGHTING
Place the six refractory logs on top of the
lava rock. The arrangement is left to your
personal preference. Try different place-
mentstoachieveyourdesiredflamepattern.
3. Check all joints from propane/LP sup-
ply tank to equipment shutoff valve (see
Figure 7).Apply mixture of liquid soap
and water to gas joints. Bubbles form-
ing show a leak.
WARNING: If you do not fol-
low these instructions exactly, a
fireorexplosionmayresultcaus-
ing property damage, personal
injury, or loss of life.
Note: Sooting on the logs is natural. You
may clean with a soft bristle brush.
4. Correct all leaks at once.
Pressure Testing Appliance Gas
Connections (Fixed Piping
System Only)
1. Open equipment shutoff valve (see Fig-
ure 6, page 6).
WARNING: Allow logs and
lava rock to cool completely be-
forehandlingorrearranginglogs.
WARNING: Do not use this
applianceifanygascontrolparts
have been under water. Immedi-
ately call a qualified service per-
son to inspect the Patio Fire and
replace any part of the control
system and any gas control that
has been under water.
WARNING: Solid fuels shall
notbeburnedinthisgasfireplace.
2. Open propane/LP supply tank valve.
3. Check all joints from equipment shutoff
valve to supply hose. Apply mixture of
liquid soap and water to gas joints.
Bubbles forming show a leak.
BATTERY INSTALLATION
Your Comfort Glow Patio Fire uses an elec-
tronic ignitor which requires one AA alka-
linebattery(notincluded).Thebatterycom-
partment is located in the ignitor module
behind the ignitor button.
4. Correct all leaks at once.
WARNING: All gas burning
appliances may produce smoke,
soot, or carbon monoxide during
operation. These fumes can be
harmful if the appliance is used
anywhere other than in an open
air, fully-vented area.
Propane/LP Supply Tank
(100 lb. or larger)
To install the battery into the ignitor:
Equipment
Shutoff
Valve
1. Locate the ignitor button on the con-
trol panel (see Figure 8).
2. Rotate the ignitor button counterclock-
wise to remove.
BEFORELIGHTINGsmellallaroundthe
applianceareaforgas.Besuretosmellnext
to the ground because some gas is heavier
than air and will settle on the ground.
3. Install a fresh AA alkaline battery into
the ignitor module, positive terminal first.
Control Valve
Location
4. Replace button by rotating clockwise.
Tighten finger tight. Do not over-
tighten.
Figure 7 - Checking Gas Joints
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
Note: Your fire pit may be lighted using a
match (see Lighting Instructions, page 8).
• Do not touch any electric switch; do
not use any phone in your building.
SETUP
Your Comfort Glow Patio Fire is designed
tooperatewithlavarockpiledinandaround
theburner, andrefractorylogsplacedontop
of the lava rock.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas sup-
plier, call the fire department.
Carefully pour supplied lava rock into basin
to cover the burner. Be sure that the burner
and burner ports are covered completely by
lava rock to better disperse the flame and to
create a more natural looking fire.
Ignitor Button
Figure 8 - Control Panel
Continued
107497
7
PROPANE/LP GAS
DECORATIVE PATIO FIRE
7. Set control valve knob to LOW,
MED, or HI. Slightly depress knob
before turning.
BATTERY CHECK
OPERATING
The electronic spark ignitor operates on
one alkaline AA battery (not included).
The battery is located within the ignitor
module behind the ignitor button. See
Battery Installation, page 7, for replace-
ment instructions.
APPLIANCE
Continued
8. To shut off appliance, turn control
valve knob clockwise
OFF position.
to the
LIGHTING
INSTRUCTIONS
WARNING: Close equipment
shutoff valve when appliance is
not in use.
Lighting Using the Electronic
Spark Ignition System
1. Open equipment shutoff valve.
CLEANING AND
MAINTENANCE
Lighting Manually with a Match
1. Open equipment shutoff valve.
2. If you smell gas, STOP! Turn the
equipment shutoff valve to OFF.
Check gas connections for leaks.
Do not continue until gas leaks are
corrected.
Regularly check all burner ports for block-
age. Burner ports are the small holes on top
of the burner. Also check the ignitor port for
blockage. This port is on the inside curve of
the burner, pointed at the ignitor electrode.
Alsocheckthethermocoupleportforblock-
age. This port is on the inside curve of the
burner, pointed at the thermocouple. Clear
blocked ports by gently inserting a small
wire into the port.
2. If you smell gas, STOP! Turn the
equipment shutoff valve to OFF. Check
gas connections for leaks. Do not
continue until gas leaks are corrected.
3. After correcting leaks, wait five (5)
minutes to clear out any gas. If you
then smell gas, STOP! Follow the
safety information in column 3, page
7. If you do not smell gas, go back to
step 1.
3. Wait five (5) minutes to clear out any
gas. If you then smell gas, STOP! Fol-
low the safety information in column
3, page 7. If you do not smell gas, go
back to step 1.
Logs or lava rock may become coated with
soot. If so, clean them using a bristle brush.
4. Light a match and lay it on top of
the lava rock just above the burner.
4. Push in and hold the electronic spark
ignitor button (see Figure 9). Note:
You should be able to hear a rapid
clicking sound from the burner bowl
when the ignitor button is depressed.
If you do not hear anything, see Bat-
tery Check, and Troubleshooting,
pages 9 and 10.
Check rubber supply hose periodically for
signsofwearordamage.Checkentirelength
of hose, including the portion inside the
firepit pedestal. Check hose by carefully
lifting the pedestal up to view the entire
hose. If hose is damaged or worn, replace
hose before next use. Use only original
replacementparts.SeePartsListonpage13
for service replacement parts.
WARNING:Donotholdmatch.
Lay burning match on top of lava
rock.
5. Turn control valve knob counter-
clockwise
to LOW (see Fig-
ure 9). Push in and hold control valve
knob.
5. Slightly depress and turn control
valve knob counterclockwise
to LOW. Push in and hold
control valve knob.
WARNING: Keep face and
hands away from burner area.
SERVICE HINTS
When Gas Pressure Is Too Low
• burner may have delayed ignition
• propane/LP gas supply may be low
WARNING: Keep face and
hands away from burner area.
6. When burner lights, keep control
valve button pushed in. Release but-
ton after 30 seconds.
6. When burner lights, release the igni-
tor button. Keep control valve but-
ton pushed in. Release button after
30 seconds.
Note: If heater fails to ignite within
10 seconds, gas supply line may have
air in it. If so, repeat steps 1 through 6.
When Gas Quality Is Bad
• burner may backfire when lit
Note: If heater fails to ignite within 10
seconds, gas supply line may have air
in it. If so, repeat steps 1 through 6.
7. Set control valve knob to LOW,
MED, or HI. Slightly depress knob
before turning.
Youmayfeelyourgaspressureistoolowor
gas quality is bad. If so, contact you local
propane/LP gas supplier.
8. To shut off appliance, turn control
valve knob clockwise
OFF position.
to the
Control
Valve
Ignitor
Button
WARNING: Close equipment
shutoff valve when appliance is
not in use.
Figure9-IgnitorButtonandControlValve
107497
8
OWNER’S MANUAL
TROUBLESHOOTING
WARNING:Turnoffappliance
Note: For additional help, visit DESA
International’stechnicalservicewebsite
andletcoolbeforeservicing.Only
aqualifiedservicepersonshould
service and repair appliance.
Note:Alltroubleshootingitemsarelistedin
order of operation.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
When ignitor button is pressed, there is no 1. Ignitor electrode not connected to igni- 1. Reconnect ignitor cable
spark at burner
tor cable
2. Ignitor cable pinched or wet
2. Free ignitor cable if pinched by any
metal or tubing. Keep ignitor cable dry
3. Replace ignitor cable
3. Broken ignitor cable
4. Bad electronic ignitor
4. Replace electronic ignitor
5. Replace electrode
6. Reposition electrode
7. Replace batteries
8. Reattach ground wire to ignitor
5. Ignitor electrode broken
6. Ignitor electrode positioned wrong
7. Batteries are dead or missing
8. Ground wire not attached
When ignitor button is pressed, there is 1. Gas supply turned off or equipment 1. Turn on gas supply or open equipment
spark at burner but no ignition shutoff valve closed shutoff valve
2. Control knob not in LOW/START 2. Turn control knob to LOW/START
position position
3. Control knob not pressed in while in 3. Press in control knob while in LOW/
LOW/START position
4. Air in gas lines when installed
START position
4. Continue holding down control knob. Re-
peat igniting operation until air is removed
5. Check for proper supply pressure
6. Refill supply tank
5. Low gas pressure
6. Low fuel supply
Burner lights but flame goes out when con- 1. Control knob not fully pressed in
1. Press in control knob fully
trol knob is released
2. Control knob not pressed in long enough 2. After burner lights, keep control knob
pressed in 30 seconds
3. Equipment shutoff valve not fully open 3. Fully open equipment shutoff valve
4. Burner flame not touching thermo- 4. A) Contact local propane/LP gas com-
couple, which allows thermocouple to
cool, causing burner to go out. This prob-
lem could be caused by one or both of
the following:
pany
B) Clean burner ports (see Cleaning and
Maintenance, page 8) or replace burner
assembly
A) Low gas pressure
B) Dirty or partially clogged burner ports
5. Thermocouple connection loose at con- 5. Hand tighten until snug, then tighten
trol valve
6. Thermocouple damaged
7. Control valve damaged
1/4 turn more
6. Replace thermocouple
7. Replace control valve
Burner flame is too low or too high
1. Incorrect gas supply or pressure
1. Check for proper gas supply pressure
2. Blocked burner orifice or burner mani- 2. Free burner orifice and manifold ports
fold ports
of any burrs, lava rock particles, or other
blockage
3. Improper burner orifice size
3. Verify proper burner orifice sizing (see
specification chart, page 4)
Continued
107497
9
PROPANE/LP GAS
DECORATIVE PATIO FIRE
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Delayed ignition of burner
1. Manifold pressure is too low
1. Contact local propane/LP gas company
2. Burner orifice or burner manifold ports 2. Clean burner (see Cleaning and Mainte-
clogged
nance, page 8) or replace burner orifice
Burner backfiring during combustion
1. Burner orifice or burner manifold ports 1. Clean burner (see Cleaning and Mainte-
clogged or damaged
2. Damaged burner
nance, page 8) or replace burner orifice
2. Replace damaged burner
3. Gas control defective
3. Replace gas control
Fireplace produces a clicking/ticking noise 1. Lava rock, refractory logs, or metal parts 1. This is common with most heaters. If
just after burner is lit or shut off
expanding while heating or contracting
while cooling
noise is excessive, contact qualified ser-
vice person
Fireplace produces unwanted odors
1. Gas leak. SeeWarning statement at 1. Locate and correct all leaks (see Check-
bottom of page
2. Low fuel supply
ing Gas Connections, page 6)
2. Refill supply tank
Gas odor even when control knob is in OFF 1. Gas leak. SeeWarning statement at 1. Locate and correct all leaks (see Check-
position
bottom of page
ing Gas Connections, page 6)
2. Control valve defective
2. Replace control valve
Gas odor during combustion
Soot on logs
1. Gas leak. SeeWarning statement at 1. Locate and correct all leaks (see Check-
bottom of page
ing Gas Connections, page 6)
1. Clean soot with a soft bristle brush
1. Sooting on the logs is natural
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Donottouchanyelectricalswitch;donotuseanyphonenear
fireplace
• Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
• Ifyoucannotreachyourgassupplier,callthefiredepartment.
107497
10
OWNER’S MANUAL
REPLACEMENT
PARTS
PARTS CENTRALS
These Parts Centrals are privately-owned businesses. They have agreed to support our
customer’s needs by providing original replacement parts and accessories.
Note: Use only original replacement parts.
Thiswillprotectyourwarrantycoveragefor
parts replaced under warranty.
Baltimore Electric
1348 Dixwell Avenue
Hamden, CT 06514-0322
1-800-397-7553
203-248-7553
Parts Department
Dayton Hardware
P.O. Box 275
North Dayton Station
Dayton, OH 45404-0275
All States
937-258-3721
OH 1-800-762-3426
Parts Department
PARTS UNDER WARRANTY
Contact authorized dealers of this product or
Parts Central. If they can’t supply original
replacementpart(s),callDESAInternational’s
TechnicalServiceDepartmentat1-800-DESA
LOG (1-800-337-2564).
Portable Heater Parts
342 N. County Rd. 400 E.
Valparaiso, IN 46383-9704
All States
219-462-7441
1-800-362-6951
Parts Department
Halco Enterprises
208 Carter Drive, Unit 21
West Chester, PA 19382-4500
610-430-7717
1-800-368-0803
Parts Department
WhencallingDESAInternational,haveready
•
•
•
•
•
•
your name
your address
modelandserialnumbersofyourappliance
how appliance was malfunctioning
typeofgasused(propane/LPornaturalgas)
purchase date
FBD
Laportes Parts and Service
2444 N 5th Street
Hartsville, SC 29550-7704
803-332-0191
1349 Adams St.
Bowling Green, KY 42103-3414
270-846-1199
Usually, we will ask you to return the defec-
tive part to the factory.
1-800-654-8534
Fax: 1-800-846-0090
Parts Department
PARTS NOT UNDER
WARRANTY
Cans Unlimited, Inc.
P.O. Box 645
Taylor, SC 29687-0013
All States
Contact authorized dealers of this product
or Parts Central. If they can’t supply origi-
nal replacement part(s), call DESA
International’s Parts Department at 1-800-
972-7879 for referral information.
Master Parts Distributor
1251 Mound Ave. NW
Grand Rapids , MI 49504-2672
616-791-0505
1-800-446-1446
Fax: 1-616-791-8270
Parts Department
803-879-3009
1-800-845-5301
Parts Department
WhencallingDESAInternational,haveready
•
•
model number of your fireplace
the replacement part number
Heater and Fireplace Store
58 Halbe Lane
Washer Equipment Co.
1715 Main Street
Kansas City, MO 64108-2195
KS, MO, AR
816-842-3911
Parts Department
Cape May Court, NJ 08210-1110
609-390-1100
Parts Department
ACCESSORY
Purchase these fireplace accessories from
your local dealer. If they can not supply
theseaccessories,callDESAInternational’s
Sales Department at 1-800-432-2382 for
information. You can also write to the ad-
dress listed on the back page of this manual.
TECHNICAL
SERVICE
East Coast Energy Products
707 Broadway
You may have further questions about in-
stallation, operation, or troubleshooting. If
so, contact DESA International’s Technical
Service Department at 1-800-DESA LOG
(1-800-337-2564).
W. Long Branch, NJ 07764-1542
732-870-8809
1-800-755-8809
Parts Department
EQUIPMENT SHUTOFF
VALVE - GA5010
For all models. Equipment shutoff valve
with 1/8" NPT tap. Fits 1/2" NPT pipe.
You can also visit DESA International’s
technical service web site at
107497
11
PROPANE/LP GAS
DECORATIVE PATIO FIRE
19
ILLUSTRATED
PARTS
BREAKDOWN
1
PATIO FIRE
PC4670LP
PC3460LP
17
4
12
19
(Note: Appearance of firepit may vary
depending on model.)
2
11
18
3
13
29
26
10
5
22
27
24
23
6
8
25
14
32
16
7
30
21
9
15
31
28
20
107497
12
OWNER’S MANUAL
This list contains replaceable parts used in your appliance. When ordering parts, follow the
instructions listed under Replacement Parts on page 11 of this manual.
PARTS LIST
PATIO FIRE
PC4670LP
PC3460LP
KEY
NO.
PART NO.
FOR PC4670LP
PART NO.
FOR PC3460LP
DESCRIPTION
QTY.
1
2
3
4
5
6
7
8
106116-02
106117-01
106118-01
106051-01
106193-01
102367-01
098508-01
098276-01
099393-03
106137-01
106122-01
106711-01
106120-01
106121-01
106130-01
106715-01
106134-01
107215-01
M10908-14
M11084-38
101628-01
106712-01
098867-03
097809-02
097809-02
106718-01
107488-01
107489-01
107487-01
100919-01
100918-01
19724000
106116-02
106117-01
106118-01
106051-01
106193-01
102367-01
098508-01
098276-01
099393-03
106137-01
106122-01
106711-01
106120-01
106121-01
106130-01
106715-01
106134-01
106123-01
M10908-14
M11084-38
101628-01
106712-01
098867-03
097809-02
097809-02
106718-01
107488-01
107489-01
107487-01
100919-01
100918-01
19724000
Burner Assembly
Burner Plate
Burner Plate Bracket
Injector, LP
Outlet Tube Assembly
Gas Valve
Nut, Valve Retention
Valve, Cap
1
1
4
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
18
2
1
1
1
1
1
1
1
1
1
1
1
1
9
Valve Knob
Thermocouple
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
T-C Bracket, LP
T-C Cover
Front Mounting Plate
Control Bracket
Spark Module
Grounding Wire Assembly
Electrode Assembly
Firepit
Screws, Sheet Metal
Screw, #8 x .38
Inlet Tube
Supply Hose
Pressure Regulator
Reg. Inlet Fitting
Reg. Outlet Fitting
Hose Clamp
Tank Securement Bracket
Tank Strap
Hose/Regulator Assembly
Wing Nut
1/4-20 Carriage Bolt
Cable Tie
PARTS AVAILABLE — NOT SHOWN
106204-01
106046-01
106717-02
107354-01
107354-02
106204-01
Lava Rock
Logs (Set of 6)
Protective Cover
Lighting Instructions Plate
Warning & Rating Plate
1
1
1
1
1
106046-01
106717-01
107354-01
107354-02
107497
13
WARRANTY INFORMATION
KEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written
warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTY
COMFORT GLOW VENTED GAS PATIO FIRE
DESA International warrants this product to be free from defects on the firepit for five (5) years and all other parts for three (3) years
from the date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with
all applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this appliance
toproperoperatingconditionandanallowanceforlaborwhenprovidedbyaDESAAuthorizedServiceCenter. Warrantypart(s)MUST
be obtained through authorized dealers of this product and/or DESA International who will provide original factory replacement parts.
Failure to use original factory replacement parts voids this warranty. The appliance MUST be installed by a qualified installer in
accordance with all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become
damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost,
labor, transportation and any and all such other costs related to repairing a defective appliance will be the responsibility of the owner.
TOTHEFULLEXTENTALLOWEDBYTHELAWOFTHEJURISDICTIONTHATGOVERNSTHESALEOFTHEPRODUCT;
THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURA-
TION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE TO FIVE (5) YEARS ON FIREPIT AND THREE (3) YEARS ON ALL OTHER PARTS FROM
THE DATE OF FIRST PURCHASE; AND DESA INTERNATIONAL’S LIABILITY IS HEREBY LIMITED TO THE PURCHASE
PRICE OF THE PRODUCT AND DESA INTERNATIONAL SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES
WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential
damages, so the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
For information about this warranty write:
INTERNATIONAL
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
107497-01
107497 01
Rev. A
05/00
NOT A UPC
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