GE Answering Machine 2 9827A User Manual

INTRODUCTION  
Your GE Digital Answer-Phone™ is designed to give you flexibility in use, and  
high quality perform ance. To get the m ost from your new telephone, we suggest  
that you take a few m inutes right now to read through this instruction m anual. If  
you have any questions or problem s, consult the Table of Contents, the Trouble-  
shooting Guide, or the Index for the solution.  
TABLE OF CONTENTS  
INSTALLATION AND SETUP ................................................................................................................... 2  
BEFORE YOU BEGIN ....................................................................................................................... 2  
BATTERY INSTALLATION ................................................................................................................... 3  
TABLETOP INSTALLATION ................................................................................................................. 4  
WALL MOUNT INSTALLATION ........................................................................................................... 5  
BATTERY LOW INDICATOR ................................................................................................................ 7  
ANSWERING MACHINE SETUP ......................................................................................................... 7  
CHOOSING/RECORDING AN OUTGOING ANNOUNCEMENT ...................................................................... 8  
TELEPHONE OPERATION ...................................................................................................................... 9  
FLASH BUTTON ............................................................................................................................. 9  
REDIAL BUTTON .......................................................................................................................... 10  
TEMPORARY TONE FEATURE .......................................................................................................... 10  
MEMORY DIALING ........................................................................................................................... 11  
STORING A NUMBER IN MEMORY ................................................................................................... 11  
DIALING A NUMBER FROM MEMORY ............................................................................................... 12  
ANSWERING MACHINE OPERATION ..................................................................................................... 13  
MESSAGE PLAYBACK ................................................................................................................... 13  
ERASING MESSAGES DURING MESSAGE PLAYBACK .......................................................................... 13  
LEAVING A MEMO ....................................................................................................................... 14  
CALL SCREENING/AUTO DISCONNECT ............................................................................................. 14  
TOLL SAVER FEATURE .................................................................................................................. 15  
ACCESSING THE ANSWERER FROM ANOTHER LOCATION ...................................................................... 15  
TROUBLESHOOTING TIPS ................................................................................................................... 16  
CARE AND MAINTENANCE ................................................................................................................. 18  
SERVICE ......................................................................................................................................... 18  
INDEX ............................................................................................................................................ 19  
LIMITED WARRANTY ......................................................................................................................... 20  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
THE LIGHTNING  
FLASH AND ARROW-  
HEAD WITHIN THE  
CAUTION: TO REDUCE THE THE EXCLAMATION  
RISK OF ELECTRIC SHOCK, POINT WITHIN THE  
DO NOT REMOVE COVER TRIANGLE IS  
A
TRIANGLE IS  
A
WARNING  
SIGN  
ALERTING YOU OF  
T A  
(OR BACK). NO US ER-  
SERVICEABLE PARTS IN-  
SIDE. REFER SERVICING  
TO QUALIFIED SERVICE  
PERSONNEL.  
WARNING SIGN  
ALERTING YOU OF  
" D A N G E R O U S  
VOLTAGE" INSIDE  
THE PRODUCT.  
I
M
P
O
R
N
T
WARNING: TO PREVENT FIRE  
OR ELECTRICAL SHOCK HAZARD,  
DO NOT EXPOSE THIS PRODUCT  
TO RAIN OR MOISTURE.  
I N S TRUCTI ON S  
ACCOMPANYING  
THE P RODUCT.  
SEE MARKING ON BOTTOM / BACK OF PRODUCT  
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BATTERY INSTALLATION  
In the event of a power loss, the 9-volt alkaline battery backup enables the  
answerer to retain m essages stored in m em ory, the outgoing announcem ent,  
and tim e/day inform ation.  
1. Unplug the telephone line from the  
m odular jack on the wall.  
2. Open the battery com partm ent door with a  
Y
T T E B R A  
flat tool.  
3. Insert a 9-volt alkaline battery (not  
included), as shown on the diagram inside  
the battery com partm ent.  
4. Snap battery com partm ent door into place.  
NOTE: When the battery needs to be replaced,  
the BATT. LOW indicator flashes.  
BATTERY SAFETY PRECAUTIONS  
For your safety, please follow these precautions:  
Do not recharge, disassemble, mutilate, wet, or dispose of batteries in fire.  
Keep batteries out of reach of children.  
Replace with 9V battery only (not included).  
When replacing batteries, be sure to unplug the phone line from the unit  
before opening the battery compartment door and inserting the batteries.  
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TABLETOP INSTALLATION  
6
ANSWERER  
volume switch  
2
1
PULSE/ TONE switch  
RINGER volume switch  
1. Plug the telephone line cord into PHONE LINE jack on the back of the unit  
and the other end into a m odular jack RJ 11C .  
2. Plug the handset cord into the handset and into the telephone jack on the  
left side of the unit.  
3. Set the PULSE/TONE switch on the left side of the phone to TONE if you use  
touch-tone service; set it to PULSE if you have rotary service.  
4. Adjust the RINGER volum e switch on the left side of the phone to the  
desired setting (the phone will only ring with the ringer set to LO or HI).  
5. Adjust the ANSWERER volum e switch on the right side of the phone to the  
desired setting.  
6. Plug the AC power adapter into the phone and into an AC outlet.  
NOTE: Only use the Thomson 5-2399 AC adapter that came with this unit.  
Using other adapters may damage the unit.  
NOTE: Make sure that you have inserted the battery before installing the  
phone. If you have not, see p. 3 for battery installation information.  
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WALL MOUNT INSTALLATION  
Your phone can be m ounted on a wall  
phone plate (not included). Before you  
m ount the phone on the wall, write down  
the 3-digit security code that is on the  
underside of the phone. You need to know  
this code in order to pick up your m es-  
sages from another phone.  
1. Rotate the handset hook one-half turn.  
1
2. Plug one end of the telephone line  
cord into the jack m arked PHONE LINE  
on the back of the unit. Wrap the  
excess cord around the plastic tabs.  
Plug the other end of the telephone  
line cord into a m odular wall jack.  
2
3. Attach the wall m ount bracket by  
turning the T-shaped bracket upside  
down, as pictured. Then put the tabs  
at the bottom of the bracket into the  
m atching slots near the bottom of the  
unit and snap the top tab into place.  
3
4. Plug the AC adapter into the back of  
the phone and into an AC outlet.  
4
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5. Slip the m ounting holes over  
the wall plate posts and slide  
the unit down firm ly into  
place.  
Mounting holes  
5
6. Plug one end of the handset  
cord into the handset and the  
other end into the unit. Hang  
up the phone.  
ERASE  
MESSAGES  
REVIEW  
ANSWER ON  
SKIP  
PLAY  
STOP  
MEMO  
ANS. ON  
7. Set the PULSE/TONE switch  
on the left side of the phone  
to TONE if you use touch-tone  
service; set it to PULSE if you  
have rotary service.  
BATT LOW  
MIC  
ANNOUNCE  
6
FLASH  
REDIAL  
STORE  
MEMORY DIAL  
1
4
ABC  
2
DEF  
3
GHI  
J
KL  
5
8
MNO  
6
M
E
M
O
R
Y
L
O
G
PQRS7  
TUV  
WXYZ9  
#
1
6
2
3
4
5
7
8
9
0
OPER  
0
*
8. Adjust the RINGER volum e  
switch on the left side of the  
phone to the desired setting  
(the phone will only ring with  
the ringer set to LO or HI).  
9. Adjust the ANSWERER  
volum e switch on the right  
side of the phone to the  
desired setting.  
ANSWERER volume  
switch (right side)  
9
8
7
O
R I  
RINGER volume switch  
PULSE/ TONE switch  
NOTE: Make sure that you have  
inserted the battery before  
installing the phone. If you have  
not, see p. 3 for battery installa-  
tion information.  
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BATTERY LOW INDICATOR  
When a battery has not been installed or needs  
to be replaced, the BATT. LOW indicator  
flashes rapidly.  
MESSAGES/ ANSWER ON  
indicator light  
ANSWERING MACHINE SETUP  
This section shows you how to set up your  
answering m achine to receive incom ing calls.  
Before you begin the setup, you m ust be sure  
the answerer is on.  
ERASE  
MESSAGES  
PLAY  
ANSWER ON  
STOP  
REVIEW  
SKIP  
TURNING ON THE ANSWERING MACHINE  
MEMO  
ANS. ON  
Press and hold the ANS.ON button to turn the  
answering m achine on and off (the unit beeps  
twice and a voice prom pts "functions on" or  
"functions off").  
BATT LOW  
MIC  
ANNOUNCE  
ANS. ON button  
NOTE: The unit takes approximately 10  
seconds to emit the voice prompts  
"functions on" and/ or "functions off."  
When the answerer is on, the MESSAGES/  
ANSWER ON indicator lights. When the day  
and tim e need to be set or the outgoing  
announcem ent needs to be recorded, the  
MESSAGES/ANSWER ON indicator light  
flashes rapidly.  
BATT. LOW indicator light  
SETTING THE VOICE TIME/ DAY  
Press and hold the DAY button to set the  
day of the week.  
Press the HOUR button to set the hour  
(a.m . or p.m .).  
Press the MINUTE button to set the  
m inute. When you hold the MINUTE  
button, it advances the tim e in  
5-m inute increm ents.  
MINUTE button  
HOUR button  
DAY button  
Press and quickly release the DAY button  
to review the day/tim e setting.  
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CHOOSING AN OUTGOING ANNOUNCEMENT OPTION  
The outgoing announcem ent is the announcem ent callers hear when they call  
you and your answering system picks up the call. You can record a personalized  
outgoing announcem ent or use the default announcem ent that is program m ed  
into the answering system .  
USING THE DEFAULT ANNOUNCEMENT  
If you choose to use the default announcem ent, callers will hear, "Please leave  
your m essage after the tone."  
This announcem ent also serves as the default announcem ent when the answer-  
ing system loses power and is com pletely reset (unless you installed a 9-volt  
battery). If you installed the battery and recorded a personalized outgoing  
announcem ent, your answerer does not default to this announcem ent because  
your personalized outgoing announcem ent is retained in m em ory by the  
battery power.  
If you recorded a personalized outgoing announcem ent and then decide that  
you want to use the default announcem ent instead, press the ANNOUNCE  
button and release it within 1 second after the unit beeps.  
RECORDING A PERSONALIZED OUTGOING ANNOUNCEMENT  
When recording your outgoing announcem ent, you should be about 9 inches  
from the MIC, located on the front of the unit, and elim inate as m uch back-  
ground noise as possible.  
1. Press and hold the ANNOUNCE button.  
2. Begin talking after you hear the tone.  
3. Release the ANNOUNCE button when you're finished talking.  
SAMPLE OUTGOING ANNOUNCEMENT  
Hi, this is (use your name here), I can't answer the phone right now, so please leave your name,  
number and a brief message after the tone, and I'll get back to you. Thanks.  
REVIEWING THE OUTGOING ANNOUNCEMENT  
You can review the outgoing announcem ent by pressing and quickly releasing  
the ANNOUNCE button.  
NOTE: You can stop the outgoing announcement by pressing STOP while the  
announcement is playing.  
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TELEPHONE OPERATION  
MAKING A CALL  
1. Pick up the handset to get a dial tone.  
ERASE  
2. Dial the num ber.  
MESSAGES  
REVIEW  
ANSWER ON  
SKIP  
RECEIVING A CALL  
PLAY  
STOP  
Make sure that the RINGER (on the side of the  
unit) is set to LO or HI.  
MEMO  
ANS. ON  
BATT LOW  
MIC  
ANNOUNCE  
1. Pick up the handset when the phone  
rings.  
FLASH  
REDIAL  
MEMORY DIAL  
STORE  
2. Put handset in cradle when finished with  
conversation.  
1
4
ABC 2  
DEF  
3
GHI  
J KL  
MNO  
5
6
FLASH BUTTON  
PQRS  
7
TUV  
WXYZ9  
8
To activate custom calling services such as  
call waiting or call transfer, press the FLASH  
button instead of using the hook switch.  
(Custom calling services are provided by your  
local phone com pany.)  
OPER  
0
#
*
FLASH button  
9
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REDIAL BUTTON  
Redial the last num ber you called by pressing  
the REDIAL button after you get a dial tone.  
NOTE: Your phone's memory retains the  
last phone number you dialed (as many as  
32 digits). If you pressed any numbers after  
dialing the phone number, (for example,  
when accessing a voice-menu system) those  
numbers are also redialed.  
ERASE  
MESSAGES  
REVIEW  
ANSWER ON  
SKIP  
PLAY  
STOP  
MEMO  
ANS. ON  
BATT LOW  
MIC  
ANNOUNCE  
FLASH  
REDIAL  
MEMORY DIAL  
STORE  
TEMPORARY TONE FEATURE  
The tem porary tone feature enables a pulse  
phone to tem porarily change to a tone phone.  
People with pulse-tone (rotary) service would  
use this feature in order to access voice infor-  
m ation that requires touch-tone service, such  
as getting inform ation from a local bank or  
using a voicem ail system . To use tem porary  
tone:  
1
4
ABC 2  
DEF  
3
GHI  
J KL  
MNO  
5
6
PQRS  
7
TUV  
WXYZ9  
8
OPER  
0
#
*
1. Dial the num ber of the service.  
REDIAL button  
Tone button  
2. Press the tone button (  
) after you have  
*
connected to the service in order to enable  
touch-tone dialing.  
3. When you hang up, the phone autom ati-  
cally returns to pulse dialing m ode.  
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MEMORY DIALING  
Store as m any as 10 num bers in m em ory for easy dialing. Num bers can be  
stored in the num bered keys (0-9).  
STORING A NUMBER IN MEMORY  
1. Pick up the handset.  
ERASE  
MESSAGES  
PLAY  
ANSWER ON  
STOP  
2. Press STORE.  
REVIEW  
SKIP  
3. Dial the num ber to be stored.  
MEMO  
ANS. ON  
4. Press STORE followed by a Mem ory  
Location (0-9 on the keypad).  
BATT LOW  
MIC  
ANNOUNCE  
FLASH  
REDIAL  
MEMORY DIAL  
STORE  
5. Write the phone num ber on the m em ory  
directory (located in the cradle area of the  
base, under the plastic cover).  
1
4
ABC 2  
DEF  
3
GHI  
J KL  
MNO  
5
6
ADDING A PAUSE TO THE DIALING SEQUENCE  
Use the REDIAL button to insert a pause in the  
dialing sequence when storing a num ber (for  
exam ple, when you m ust dial 9 to get an outside  
line or enter codes to access your bank's infor-  
m ation line). Press REDIAL at the point in the  
dialing sequence in which a pause is required.  
PQRS  
TUV  
WXYZ9  
7
8
OPER  
0
#
*
STORE button  
For exam ple, if you want to add a pause to the  
dialing sequence when storing a num ber in  
m em ory because you m ust dial 9 to get an  
outside line:  
MEMORY DIAL button  
1. Pick up the handset.  
2. Press STORE.  
3. Press 9.  
4. Press REDIAL to add a pause and then dial  
the phone num ber to be stored in m em ory.  
5. Press STORE followed by a Mem ory  
Location (0-9 on the keypad).  
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CHANGING A STORED NUMBER  
Change a stored num ber by replacing it with a different num ber (see "Storing a  
Num ber in Mem ory"). Be sure to update your m em ory directory when you  
change num bers.  
DIALING A NUMBER FROM MEMORY  
You can dial num bers from m em ory when using the handset. When you get a  
dial tone, press the MEMORY DIAL button followed by the Mem ory Location  
(0-9) for the num ber you want to dial.  
CAUTION: If you make test calls to emergency numbers, remain on the line  
and explain the reason for the call. Also, make these calls in off-peak hours,  
such as early morning or late evening.  
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ANSWERING MACHINE  
O
PERATION  
This section discusses the buttons and features on the answering m achine.  
ERASE button  
REVIEW button  
MEMO button  
PLAY • STOP button  
ERASE  
SKIP button  
MESSAGES  
REVIEW  
ANSWER ON  
SKIP  
PLAY  
STOP  
ANS. ON button  
MEMO  
ANS. ON  
ANNOUNCE button  
BATT LOW  
MIC  
ANNOUNCE  
MIC  
MESSAGE PLAYBACK  
The MESSAGES/ANSWER ON indicator light lets you know when som ebody has  
left a m essage. When you have new m essages the light blinks. If you have old  
m essages that have not been erased, the light stays on. To hear m essages,  
press and release the PLAY•STOP button. Incom ing m essages are lim ited to 3  
m inutes each. Press and hold PLAY•STOP for 2 seconds to hear only new  
m essages. (If no new m essages, old m essages will play).  
While a m essage is playing, you can do the following:  
Press PLAY•STOP to stop m essage playback.  
Press and release REVIEW to restart the current m essage; continue to press  
and release REVIEW to go to previous m essages.  
Press and hold REVIEW to review current m essage.  
Press and release SKIP to go to the next m essage.  
Press and hold SKIP to fast forward through current m essage.  
ERASING MESSAGES DURING MESSAGE PLAYBACK  
Press and release the ERASE button to erase the m essage that is playing.  
NOTE: Messages erased during playback cannot be restored.  
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TOTAL MESSAGE ERASE  
You can erase all the m essages from m em ory by pressing and holding the  
ERASE button when the unit is not playing m essages (the unit beeps to confirm  
the m essages are erased). Note that total m essage erase cannot be com pleted if  
there are any unplayed m essages.  
NOTE: If you hear several high-pitched beeps, your answerer has not erased the  
messages because some of them or all of them have not been played.  
You can restore m essages erased this way by pressing the PLAY•STOP button—  
but only if you havent activated any other answerer functions or received new  
m essages after erasing the m essages.  
LEAVING A MEMO  
Leaving a m em o is just like recording an outgoing announcem ent, except you  
use the MEMO button instead of the ANNOUNCE button.  
1. Press and hold MEMO.  
2. When you hear a beep, continue holding MEMO and leave your m essage.  
3. Release MEMO when you finish your m essage.  
The m em o is included in the m essage count represented by the num ber of  
tim es the MESSAGES/ANSWER ON indicator light flashes.  
CALL SCREENING/ AUTO DISCONNECT  
Because the answerer autom atically stops recording when an extension phone  
is picked up (Auto Disconnect feature), you can screen incom ing calls. Listen as  
the caller leaves a m essage and pick up the handset (or any extension phone) if  
you want to talk to that caller.  
MEMORY FULL  
When the m em ory is full, you m ust erase old m essages so that there is room in  
the m em ory for new m essages.  
If the m em ory is full, the unit answers on the 10th ring and the MESSAGES/  
ANSWER ON light flashes rapidly. When using the rem ote access feature, you  
can enter your security code and then access your m essages.  
NOTE: The unit answers on the 10th ring when it is turned off or the memory is  
full. To access the answerer, enter the 3-digit security code after the beep. If  
memory is full, play messages and erase some of them to restore memory. If the  
answerer is off, press 6 to turn it on.  
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ACCESSING THE ANSWERER FROM ANOTHER LOCATION  
You can access your answering m achine from a touch-tone phone by  
entering the three-digit, security code after you hear the announcem ent.  
The security code is located on the underside of your telephone.  
1. Dial the phone num ber for the answering m achine.  
2. Enter the 3-digit security code after you hear the tone.  
3. Follow the voice m enu instructions to perform the answerer functions.  
The rem ote feature enables you to perform the following functions:  
To  
Press this Button  
Play m essage  
1
Repeat m essage  
8 (while m essages are playing)  
Play previous m essage  
Stop m essage playback  
Erase m essage  
7 (while m essages are playing)  
3 (while m essages are playing)  
0 (while m essages are playing)  
Skip m essage  
9 (while m essages are playing)  
Turn answerer off  
Turn answerer on  
Record new announcem ent  
Leave a m essage  
5
6
8
7
Play outgoing announcem ent  
2
TIP: You can bypass the outgoing announcement by pressing any numbered key  
on the keypad while the announcement is playing. Then, after the beep you can  
enter your security code to access the answering machine.  
TOLL SAVER FEATURE  
If you call to retrieve m essages and there are no saved m essages or new  
m essages, the unit answers on the 5th ring. If there are new m essages, the unit  
answers on the 2nd ring. If you're calling long distance or from a pay phone to  
pick up your m essages, you can hang up after 3rd ring and save the cost of the  
call.  
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TROUBLESHOOTING TIPS  
TELEPHONE PROBLEM  
SOLUTION/ EXPLANATION  
Check hook switch to m ake sure it pops up.  
No dial tone  
Can't dial out  
Make sure TONE/PULSE is set to correct  
position.  
Unplug the phone, wait 30 seconds, and  
plug the phone back in.  
Check RINGER VOLUME.  
Phone doesnt ring  
Could have too m any phones on one line.  
(See FCC inform ation regarding REN)  
This is norm al as power is fluctuating with  
phone outpulsing.  
Light and tone feedback  
flutter w hen dialing in  
pulse m ode.  
Make sure phone cord is securely plugged in.  
Cant be heard by  
other party  
Make sure you entered num bers correctly.  
(See "Mem ory Dialing.")  
Mem ory dialing  
problem s  
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ANSWERING MACHINE PROBLEM  
SOLUTION/ EXPLANATION  
Cant hear m essages  
Adjust answerer volum e (p.4)  
Tim e/ Day Stam p  
stuck at 1 a.m Monday  
Set the tim e/day clock (p. 7).  
Answ ers on 10th ring  
Make sure answerer is turned on.  
Mem ory is full. Play m essages and  
erase them . (p. 14)  
Incom ing m essages  
are incom plete  
Was an extension phone picked up  
while the caller was leaving a m essage?  
Mem ory is full.  
You accidentally pressed the  
PLAY•STOP button during playback and  
stopped the m essage.  
Must use a tone-dial phone.  
Wont respond to  
com m ands w hen  
you call m achine from  
another location  
Must enter correct security code (p. 15)  
Did the unit hang up? If you take no  
action for a period of tim e, it autom ati-  
cally hangs up.  
Answ er function  
operates erroneously  
or not at all.  
Unplug the power cord from the back of  
the unit and plug it back in to reset the  
answerer.  
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CARE AND MAINTENANCE  
To keep your GE telephone working and looking good, follow these few sim ple  
guidelines:  
Avoid putting the phone near heating appliances and devices that generate  
electrical noise. (i.e., m otors, fluorescent lam ps.)  
Phone should not be exposed to direct sunlight or m oisture.  
Avoid dropping the handset and other rough treatm ent.  
Clean telephone with a soft cloth. (Rem em ber to first unplug the phone  
from the wall outlet.)  
Never use a strong cleaning agent or abrasive powder, as this will  
dam age the finish.  
Retain the original packaging for future use.  
SERVICE  
The FCC requires this product be serviced only by the m anufacturer or its  
authorized service agents. In accordance with FCC requirem ents, changes or  
m odifications not expressly approved by Thom son Consum er Electronics could  
void the users authority to operate this product. For instructions on how to  
obtain service, refer to the warranty included in this guide or call custom er  
service's telephone num ber: 800-448-0329.  
Attach your sales receipt to the booklet for future reference or jot down the date  
this product was purchased or received as a gift. This inform ation will be  
valuable if service should be required during the warranty period.  
Purchase date  
Store Nam e  
1 8  
2-9827 US IB E 2  
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INDEX  
P
A
Parts checklist  
2
ANS. ON button  
7
Pulse (rotary) service 4, 6, 10  
PULSE/TONE switch 4, 6  
Answering machine setup  
Accessing answering machine from  
another location 15  
7
R
REDIAL button 10  
Remote access  
from another location 15  
Review an outgoing announcement  
REVIEW button 13  
RINGER volume switch 4, 6  
B
Battery Installation  
Battery safety precautions  
BATT. LOW indicator  
3
3
8
7
C
Care and maintenance 18  
S
Security code 15  
Service 18  
Setup 2-7  
SKIP button 13  
STOP button 13  
E
ERASE button 13  
Erasing messages 13, 14  
F
FLASH button  
9
T
Tabletop installation  
4
H
Temporary tone feature 10  
Time/Day stamp, setting up  
Troubleshooting tips 16  
Handset  
2
7
M
Memo 14  
Memory dialing  
storing a number 11  
W
Wall mount installation  
5
dialing a stored number 12  
Message playback 13  
Modular jack  
2
O
Outgoing announcement  
8
recording  
reviewing  
8
8
1 9  
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LIMITED WARRANTY  
What your w arranty covers:  
Any defect in m aterials or workm anship.  
For how long after your purchase:  
Two years.  
(The warranty period for rental units begins with the first rental or 45 days from date of shipm ent  
to the rental firm , whichever com es first.)  
What w e w ill do:  
Provide you with a new, or at our option, a refurbished unit.  
The exchange unit is under warranty for the rem ainder of the original products warranty  
period.  
How to m ake a w arranty claim :  
Properly pack your unit. Include any cables, etc., which were originally provided with the  
product. We recom m end using the original carton and packing m aterials.  
Include in the package evidence of purchase date such as the bill of sale. Also print your nam e  
and address and a description of the defect. Send standard UPS or its equivalent to:  
Thom son Consum er Electronics, Inc.  
Product Exchange Center  
32 Spur Drive  
El Paso, Texas 79906  
Pay any charges billed to you by the Exchange Center for service not covered by the warranty.  
A new or refurbished unit will be shipped to you prepaid freight.  
What your w arranty does not cover:  
3
Custom er instruction. (Your Owners Manual provides inform ation regarding operating instruc-  
tions and user controls. For additional inform ation, ask your dealer.)  
Installation and set-up service adjustm ents.  
Batteries.  
Dam age from m isuse or neglect.  
Products which have been m odified or incorporated into other products.  
Products purchased or serviced outside the USA.  
Acts of God, such as but not lim ited to lightning dam age.  
Product Registration:  
Please com plete and m ail the Product Registration Card packed with your unit. It will m ake it  
easier to contact you should it ever be necessary. The return of the card is not required for  
warranty coverage.  
How state law relates to this w arranty:  
This warranty gives you specific legal rights, and you m ay have other rights which vary from  
state to state.  
If you purchased your product outside the USA:  
This warranty does not apply. Contact your dealer for warranty inform ation.  
Model 2-9827A  
347A8329-0001 (Rev. 2 E/S)  
97-15  
P.O. Box 1976, Indianapolis, IN 46206  
© 1997 Thom son Consum er Electronics, Inc.  
Tradem ark(s) ® Registered  
Printed in China  
Marca(s) Registerada(s)  
2-9827 US IB E 2  
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1/31/98, 6:52 PM  
 

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