Crown Audio Car Speaker 180MAx User Manual

Commercial Audio Series  
180MAx and 180MAx Pack  
Crown 180MAx  
Four JBL  
Operation Manual  
Control 1ST  
20W-tapped,  
70V speakers  
(part of 180MAx Pack)  
Obtaining Other Language Versions: To obtain information in another language about the use of this product, please contact your  
local Crown Distributor. If you need assistance locating your local distributor, please contact Crown at 574-294-8000.  
This manual does not include all of the details of design, production, or variations of the equipment. Nor does it cover every possible  
situation which may arise during installation, operation or maintenance.  
The information provided in this manual was deemed accurate as of the publication date. However, updates to this information may have  
Trademark Notice: Crown, Crown Audio and Amcron are registered trademarks of Crown International. Other trademarks are the  
property of their respective owners.  
®
Some models may be exported under the name Amcron.  
®
©2008 by Crown Audio Inc., 1718 W. Mishawaka Rd., Elkhart, Indiana 46517-9439 U.S.A. Telephone: 574-294-8200  
139074-1B  
2/08  
 
Commercial Audio Series Business Music System  
Crown International, Inc.  
DECLARATION of CONFORMITY  
Issued By: Crown International, Inc.  
1718 W. Mishawaka Road  
Sue Whitfield  
FOR COMPLIANCE QUESTIONS ONLY:  
574-294-8289  
Elkhart, Indiana 46517 U.S.A.  
European Representative’s Name and Address:  
David J. Budge  
10 Harvest Close  
Yateley  
GU46 6YS  
United Kingdom  
Equipment Type: Commercial Audio Tuner-Mixer-Amplifiers  
Family Name: Tuner-Mixer-Amplifiers  
Model Names: 180MAx  
EMC Standards:  
EN 55103-1:1997 Electromagnetic Compatibility - Product Family Standard for Audio, Video, Audio-Visual and Entertainment Lighting Control Apparatus for Professional Use, Part 1: Emissions  
EN 55103-1:1997 Magnetic Field Emissions-Annex A @ 10 cm and 1 M  
EN 61000-3-2:2001 Limits for Harmonic Current Emissions (equipment input current 16A per phase)  
EN 61000-3-3:2002 Limitation of Voltage Fluctuations and Flicker in Low-Voltage Supply Systems Rated Current 16A  
EN 55022:2003 Limits and Methods of Measurement of Radio Disturbance Characteristics of ITE: Radiated, Class B Limits; Conducted, Class B  
EN 55103-2:1997 Electromagnetic Compatibility - Product Family Standard for Audio, Video, Audio-Visual and Entertainment Lighting Control Apparatus for Professional Use, Part 2: Immunity  
EN 61000-4-2:2001 Electrostatic Discharge Immunity (Environment E2-Criteria B, 4k V Contact, 8k V Air Discharge)  
EN 61000-4-3:2001 Radiated, Radio-Frequency, Electromagnetic Immunity (Environment E2, Criteria A)  
EN 61000-4-4:2001 Electrical Fast Transient/Burst Immunity (Criteria B)  
EN 61000-4-5:2001 Surge Immunity (Criteria B)  
EN 61000-4-6:2003 Immunity to Conducted Disturbances Induced by Radio-Frequency Fields (Criteria A)  
EN 61000-4-11:2001 Voltage Dips, Short Interruptions and Voltage Variation  
Safety Standard:  
IEC 60065: 2002 7th Ed. Safety Requirements - Audio Video and Similar Electronic Apparatus  
CAN/CSA-E60065-03 7th Ed. Audio, Video and Similar Electronic Apparatus-Safety Requirements  
UL 60065 7th Ed. Audio /Video and Musical Instrument Apparatus for Household, Commercial and Similar General Use.  
I certify that the product identified above conforms to the requirements of the EMC Council Directive 89/336/EEC as amended by 92/31/EEC, and the Low Voltage Directive 73/23/EES as amended by 93/68/EEC.  
Signed  
Date of Issue: Feb. 1, 2006  
Larry Coburn  
Title: Senior Vice President of Manufacturing  
Due to line current harmonics, we recommend that you contact your supply authority before connection.  
page 3  
Operation Manual  
 
Commercial Audio Series Business Music System  
Table of Contents  
Important Safety Instructions.................................................. 2  
Declaration of Conformity ...................................................... 3  
1 Welcome................................................. 5  
1.1 Features ..................................................................... 5  
1.2 Front Panel Controls and Indicators........................... 6  
1.3 Back Panel Controls and Connectors......................... 7  
2 Setup ..................................................... 8  
2.1 Installation ................................................................. 8  
2.2 How to Attach Rack Ears............................................. 8  
2.3 Choose Input Wire and Connectors............................ 9  
2.4 Choose Output Wire and Connectors........................ 10  
2.5 Wire Your System...................................................... 11  
2.6 Phantom Power......................................................... 11  
2.7 Link In/Out Switches................................................. 11  
2.8 Remote Volume Control............................................ 12  
2.9 Mounting the Speakers (180MAx Pack Only)............ 12  
3 Operation .................................................13  
3.1 Powering Up ................................................................13  
3.2 Priority Ducking...........................................................13  
3.3 Music-On-Hold............................................................13  
3.4 XM Satellite Radio Operation .......................................14  
4 Troubleshooting..........................................18  
5 Specifications ............................................19  
6 Service ....................................................20  
6.1 Worldwide Service ......................................................20  
6.2 US and Canada Service...............................................20  
6.2.1 Service at a US or Canada Service Center..........20  
6.2.2 Factory Service ..................................................20  
6.2.3 Factory Service Shipping Instructions................20  
6.2.4 Packing Instruction ............................................20  
6.2.5 Estimate Approval ..............................................20  
6.2.6 Payment of Non-Warranty Repairs .....................20  
7 Warranty ..................................................21  
Product Registration................................................................23  
Crown Factory Service Information Form................................25  
page 4  
Operation Manual  
 
Commercial Audio Series Business Music System  
*1 kHz  
Power  
180MAx  
Minimum guaranteed power  
into 4 ohms or 25V/70V output  
80W  
*1 kHz Power: refers to maximum power in watts at  
1 kHz with 0.5% THD.  
1.1 Features  
Built into the 180MAx is an XM Radio that receives  
satellite radio stations with digital sound quality. A  
front-panel LCD screen displays XM channel data  
(channel number, channel name, artist name, song  
title), 16 station presets and signal strength.  
1 Welcome  
You have purchased the Crown® 180MAx tuner-  
mixer-amplifier either by itself, or as part of a  
system that includes loudspeakers. This manual  
covers the system and also applies to the 180MAx.  
Ideal for commercial use; can be installed by  
the user  
4 inputs (each with a volume control) and  
one 80W amplifier output channel  
Independent bass and treble controls  
Balanced Phoenix-type mic/line input; dual  
RCA stereo music inputs, touch-proof screw-  
terminal speaker outputs  
The unit also accepts signals from line, telephone,  
or microphone (phantom power included). Bass  
and treble controls allow the user to tailor the tone  
quality of the sound system. The priority ducking  
feature drops the volume of the background music  
when a microphone is used. A VOX threshold  
setting controls how loud the voice must be before  
ducking occurs.  
The Crown 180MAx System is the first integrated  
tuner-mixer-amplifier and loudspeaker system  
designed for commercial use. It is designed for easy  
installation by the user. Applications include  
restaurants, retail stores, coffee shops and other  
commercial establishments.  
Programmable XM tuner with XM channel  
data display  
Priority ducking  
XM tuner Music-On-Hold output  
180MAx System only: Four JBL Control 1ST  
2-way loudspeakers with built-in 70V  
transformers, an XM antenna and a wireless  
remote control included  
The system includes the Crown 180MAx tuner-  
mixer-amplifier, four JBL® Control® 1ST 2-way  
loudspeakers with built-in 70V transformers, an XM  
antenna and a wireless remote control.  
Units can be linked to increase the number of input  
and output channels.  
The built-in power amplifier provides 80 watts into  
4-ohm outputs for 4-ohm or 8-ohm loudspeakers,  
and 80 watts into 25V/70V outputs. Current and  
thermal limiting protect the amplifier and  
Three-Year, No-Fault, Fully Transferable  
Warranty completely protects your  
investment and guarantees its specifications  
loudspeakers from accidental overload.  
page 5  
Operation Manual  
 
Commercial Audio Series Business Music System  
1 Welcome  
1.2 Front Panel Controls and Indicators  
B. XM Tuner Input Section  
E. Master Output Section  
Top to bottom:  
Top to bottom:  
A. Input Section  
Top to bottom:  
Signal Presence Indicator (same as in Input section)  
Input Volume Control (XM tuner volume)  
Output Signal Presence Indicator: Green LED illuminates  
when output signal level exceeds 100 mV (45 dB below full  
power) from the 4-ohm tap.  
Input Signal Presence Indicator: Green LED, one for each  
input channel, illuminates when input signal exceeds  
–24 dBu (line) or –70 dBu (mic).  
Bass and Treble Controls (same as in Input section)  
Clip Indicator: Red LED on output illuminates at threshold of  
audible distortion.  
C. XM Tuner Display  
Input Volume Controls: Three detented potentiometers with  
knobs. Input 1: Microphone/line (switchable); Inputs 2 and 3:  
Line.  
LCD screen displays XM channel data (channel number,  
channel name, artist name, song title), 16 station presets and  
signal strength.  
Output Volume Control: Detented potentiometer with knob.  
F. AC Power Section  
Top to bottom:  
Tone Controls: Bass and Treble non-detented recessed  
potentiometers on each input channel. Bass 10 dB at 100  
Hz, Treble 10 dB at 10 kHz.  
D. XM Tuner Scroll Knob  
Lets you scroll through channels and select them.  
Power Indicator: Blue LED indicates power on.  
Power Switch: Pushbutton on-off switch.  
G. XM Tuner Menu Controls  
Left to right:  
Menu Button: Selects Preset or Category mode (see Section  
3.4).  
Category Buttons: Scrolls through Categories (rock,  
classical, news, country, etc.).  
Figure 1.1 Front Panel Controls and Indicators  
page 6  
Operation Manual  
 
Commercial Audio Series Business Music System  
1 Welcome  
1.3 Back Panel Controls and Connectors  
N. Music On Hold Section  
O. Input 3 Section  
Input Connector: 3-pin Phoenix-type, line level, balanced, one per  
input channel.  
R. AC Power Inlet  
Top to bottom, left half:  
Detachable IEC.  
H. Reset Switch  
Resets the circuit breaker that protects the power supply.  
Source Switch: Switches between Input 3 or XM, and routes the  
source to MOH 1V Line Out and MOH 1W connectors.  
S. Priority Ducking Section  
Active Indicator: LED illuminates when VOX ducking is active.  
Dual RCA Input Connector:  
I. Amplifier Output Connector  
For stereo music signals, unbalanced, summed together, two  
connectors per input for inputs 1, 2 and 3. If required, both the mic/  
line and RCA inputs may be used at the same time. The mic/line gain  
switch does not affect the RCA gain, which is fixed relative to mic/  
line. The mic/line and RCA signals are mixed. Note: Other equipment  
connected to the RCA jacks should be connected to the same AC  
power source as the mixer-amp to avoid hum.  
4-position terminal strip with COM (Common), 4 ohms, 25V and  
70V terminals. Use either 4-ohms or constant-voltage terminals, but  
not both. Accepts up to 10 AWG crimp-on terminal forks. Non-touch  
cover included.  
1V Level Control and Signal Presence Indicator: Trim pot adjusts  
level for Music-On-Hold 1V output. SPI flashes when MOH signal is  
present.  
VOX Threshold: Trim pot controls how loud the voice must be before  
ducking occurs. Can be set for no ducking.  
Priority Connector: 3-pin Phoenix-type connector for push-to-talk  
mic switch. Contact closure activates ducking. Ducking does not  
affect Music-On-Hold outputs or stereo line out.  
1V Output (Isolated) Connector: 3-pin Phoenix connector, 600-ohm  
transformer-isolated output, provides Music-On-Hold signal of  
approximately 1 volt.  
J. Preamp Line Out Connector  
3-pin balanced Phoenix-type connector. Post master, pre-VCA. Level  
controlled by master volume control.  
P. Input 2 Section  
Same as Input 3 Section.  
Priority Release Control: Trim pot adjusts release time of VOX  
ducking.  
Top to bottom, right half:  
K. Link In/Out Switch  
With the Link Switch IN, any signal applied to the Amp Input  
connector will be mixed with the input signal(s). With the Link Switch  
OUT, only the signal from the Amp Input Connector will appear at the  
amplifier output.  
1W Select Switch: Feeds 1W MOH signal either to 1 watt output or  
internal speaker.  
Q: Input 1 Section  
T. XM Radio Stereo Line Out Connector.  
Top to bottom:  
Dual RCA jacks for stereo music out of XM Radio tuner.  
1W Level Control: Trim pot adjusts level for Music-On-hold 1W  
output.  
Phantom Power Switch: Turns phantom power on or off for Input 1.  
Input Connector: 3-pin Phoenix-type, mic or line level, balanced.  
Mic/line Switch: Selects mic-level or line-level signal for Input 1.  
Dual RCA Input Connector: Same as Input 3 Section.  
U. XM Input Section  
RS-232 Connector: Currently inactive; will be used for diagnostics.  
L. Amp Input Connector  
3-pin Phoenix-type, high-impedance balanced. Used to link an  
additional mixer to the mixer-amplifier. Can be used to connect an  
external processor (see Section 2.9).  
1W Output Connector: 3-pin Phoenix connector provides Music-On-  
Hold signal of approximately 1 watt.  
XM Radio Antenna Input: Connects to the XM antenna cable.  
M. Output VCA Connector  
3-pin Phoenix-type connector for one VCA control line of +10 VDC  
and ground. Compatible with Crown 1-VCAP module.  
Tel Connector: Transformer-isolated 600-ohm input, summed into  
Input 1 for paging from a telephone system.  
U
Figure 1.2 Back Panel Controls,  
Connectors and Indicators  
page 7  
Operation Manual  
 
Commercial Audio Series Business Music System  
2 Setup  
2.1 Installation  
2.2 How to Attach Rack Ears  
1. Locate the two rack ears and two rack-ear screws  
supplied.  
2. See Figure 2.2. Remove the two screws from each  
side of the chassis near the front.  
3. Place a rack ear flush with the right front of the  
chassis.  
4. Insert a screw that you removed into the bottom  
hole of the rack ear and chassis. Screw it in.  
5. Insert a screw that you removed into the center  
hole of the rack ear and chassis. Screw it in.  
6. Insert one of the supplied screws into the top hole  
of the rack ear and chassis. Screw it in.  
7. Repeat steps 3-6 for the left side of the chassis.  
CAUTION: Before you begin, make sure your  
180MAx is disconnected from the power  
source, with the power switch in the “off”  
position and all level controls turned  
completely down (counterclockwise).  
Use a standard 19-inch (48.3 cm) equipment rack  
(EIA RS-310B). See Figure 2.1 for amplifier  
dimensions.  
You may also stack mixer-amps without using a  
cabinet, or you may place a single mixer-amp on a  
surface with 12 inches of air space around the unit  
for convection cooling.  
Figure 2.2 How to Connect Rack Ears  
NOTE: When transporting in a rack, mixer-amps  
should be supported at the front and back.  
When using an equipment rack, do not mount units  
directly on top of each other. Allow 2 rack units (3.5  
inches) between units for convection cooling. The  
side walls of the rack should be a minimum of two  
inches (5.1 cm) away from the amplifier sides, and  
the back of the rack should be a minimum of four  
inches (10.2 cm) from the amplifier back panel.  
Figure 2.1 Dimensions  
page 8  
Operation Manual  
 
Commercial Audio Series Business Music System  
2 Setup  
2.3 Choose InputWire and Connectors  
Crown recommends using pre-built or professionally wired  
balanced line (two-conductor plus shield), 22-24 gauge cables  
and connectors. Unbalanced line may also be used but may result  
in noise over long cable runs.  
MIC  
The 180MAx has two types of input connectors: Phoenix-type and  
RCA.  
• Mic/Line Connectors and Amp Input Connectors: 3-pin  
Phoenix-type, balanced, one per input channel (Figure 2.3).  
• Dual RCA Input Connector: For stereo music signals,  
unbalanced, summed together, two connectors per input for  
inputs 1, 2 and 3 (Figure 2.4).  
• Transformer-isolated 600-ohm input: 3-pin Phoenix-  
type. Summed into Input 1 for paging from a telephone system.  
See Figure 2.5.  
To stereo  
line-level  
source  
-
The 180MAx also has an XM antenna connector for use with  
the supplied XM radio antenna.  
Figure 2.4 Dual RCA Input  
Connectors  
To telephone system  
interface/PBX output  
To mic or line-level source  
Figure 2.3 Mic/Line Connectors  
and Amp Input Connectors  
Figure 2.5 Tel (Isolated)  
Connector Wiring  
to Telephone System  
Interface or PBX  
page 9  
Operation Manual  
 
Commercial Audio Series Business Music System  
2 Setup  
2.4 Choose OutputWire and Connectors  
AMPLIFIER OUTPUTS  
Amplifier Output Connections: Crown recommends using  
pre-built or professionally wired, high-quality, two-conductor,  
heavy gauge speaker wire and connectors. You may use crimp-on  
spade lugs for your output connectors. Slip the cable lugs under  
the output screw terminals and tighten (Figure 2.7). To prevent the  
possibility of short-circuits, wrap or otherwise insulate exposed  
loudspeaker cable connectors. Cover the output connections with  
the supplied non-touch cover.  
Using the guidelines below, select the appropriate size of wire  
based on the distance from amplifier to speaker. The wire sizes  
apply to the 4-ohm tap.  
-
Distance  
up to 25 ft.  
Wire Size  
16 AWG  
26-40 ft.  
41-60 ft.  
14 AWG  
12 AWG  
10 AWG  
8 AWG  
Figure 2.6 Amplifier Output Connections  
Figure 2.7 Connections to the Preamp  
Line Out Connector  
61-100 ft.  
101-150 ft.  
151-250 ft.  
To telephone system  
interface/PBX input  
Figure 2.8 Connections to the MOH Line  
Output Phoenix Connector (1V or 1W  
Connector)  
6 AWG  
NOTE: Custom wiring should only be performed by  
qualified personnel. Class 2 wiring is required.  
Music-On-Hold Connections  
You can play music from the XM radio over your phone line  
while the caller is on hold. Use one of the connectors below  
to connect the 180MAx to the Music-On-Hold input on  
your telephone system interface/PBX.  
CAUTION: Never use shielded cable for output power  
wiring.  
Use 2-conductor shielded cable and a 3-pin Phoenix-type  
connector for Preamp Line Output (Figure 2.7), and for MOH 1V  
or 1W output (Figure 2.8).  
• MOH 1V Line Output Connector: 3-pin Phoenix  
connector, 600-ohm transformer-isolated output, provides  
Music-On-Hold signal of approximately 1 volt. See Figure  
2.9.  
Use 1-conductor shielded cable and RCA plugs for the Stereo  
Line Out connector and the MOH 1V Line Output RCA Connector  
(Figure 2.9).  
• MOH 1W Line Output Connector: 3-pin Phoenix  
connector provides Music-On-Hold signal of approxi-  
mately 1 watt. See Figure 2.9.  
• MOH 1V Line Output RCA Connectors:Two RCA  
connectors (mono) for 1-volt Music-On-Hold output (in  
parallel with 600-ohm connectors, so they are isolated).  
See Figure 2.10.  
To stereo  
line-level  
input  
To telephone system  
interface/PBX  
Figure 2.9 Connections to the Stereo Line  
Out Connector and the MOH Stereo Line Out  
Connector  
page 10  
Operation Manual  
 
Commercial Audio Series Business Music System  
2 Setup  
2.5WireYour System  
Typical input and output wiring is shown in Figure 2.11.  
CD/DVD player  
INPUTS: Connect microphones or balanced line-level sources to mixer-  
amplifier balanced inputs. Set Mic/Line switches accordingly. Connect  
unbalanced line-level signals to RCA input connectors.  
Satellite receiver  
OUTPUTS: Maintain proper polarity (+/–) on amplifier output  
connectors.  
70V speakers  
Connect the Amplifier Output screw terminals to loudspeakers. Use  
terminals marked COM and 25V or 70V for constant-voltage  
loudspeaker loads, such as the JBL Control 1ST speaker included with  
the 180MAx Pack. Use terminals marked 4-ohms for one 4-ohm speaker  
or two 8-ohm speakers in parallel. Connect 70V speakers or 4-8  
ohm speakers to the 180MAx, but not both, as this would  
overdrive the amplifier.  
(four JBL Control 1ST speakers  
supplied only with 180MAx Pack)  
CONNECT 70V SPEAKERS  
OR 4-8 OHMS SPEAKERS,  
BUT NOT BOTH.  
Connect the COM terminal to speaker negative (–) lead; connect one of  
the other terminals to speaker positive (+) lead.  
2.6 Phantom Power  
Condenser mics require phantom power to operate. If you are using a  
condenser microphone with the 180MAx on Input 1, turn on the  
Phantom Power Switch on the back of the mixer-amplifier. The  
microphone must be able to work on 15V phantom power, which the  
180MAx mic input connector provides.  
XM antenna  
One 4-ohm speaker  
or two 8-ohm speakers in parallel  
2.7 Link In/Out Switch  
This switch (Figure 2.11) affects which signals are heard when another  
mixer is wired to the mixer-amplifier.  
IN: Any signal applied to the AMP INPUT connector will be mixed with  
the input signal(s).  
OUT: Only the signal from the AMP INPUT connector will appear at the  
amplifier output.  
Figure 2.10 Input and Output Wiring  
How to link another mixer to your mixer-amplifier:  
Connect the extra mixer’s LINE OUT connector to the mixer-amplifier’s  
AMP INPUT connector. Set the Link switch to IN.  
How to set up Music-On-Hold output:  
Connect mixer-amp LINE OUT to Music-On-Hold input on telephone  
system interface/PBX. Set the LINK SWITCH to IN.  
How to set up a processing loop:  
Connect mixer-amp LINE OUT to processor input. Connect processor  
output to mixer-amp AMP INPUT connector. Set the Link switch to OUT.  
Figure 2.11 Link In/Out Switch  
page 11  
Operation Manual  
 
Commercial Audio Series Business Music System  
2 Setup  
2.9 Mounting the Speakers (180MAx Pack Only)  
JBL supplies a variety of wall mounts and ceiling mounts for the Control  
1ST loudspeaker:  
2.8 RemoteVolume Control  
You can control the volume of each amplifier channel remotely. To do so,  
locate the OUTPUT VCA connector on the back panel. Insert a 4-pin  
Phoenix-type cable connector into the OUTPUT VCA connector. Wire a  
Crown 1-VCAP or 4-VCAP level control to the Phoenix-type cable  
connector terminals as shown in Figure 2.12.  
• MTC-1A Wall/Ceiling Mount (included with 180MAx Pack)  
• MTC-2 Plus Wall/Ceiling Mount  
• TC-7 American Microphone Stand Adapter  
• MTC-8 Wall Mount Bracket  
1-VCAP controls one channel; 4-VCAP controls up to four channels.  
htm#Control1.  
Output VCA Connector  
Phoenix-type  
plug  
Shield  
Output VCA Connector  
Figure 2.12 Wiring a 1-VCAP or 4-VCAP Level Control to the Output VCA Connector  
page 12  
Operation Manual  
 
Commercial Audio Series Business Music System  
3 Operation  
3.1 Powering Up  
1. Turn off any equipment connected to the Line Out connectors.  
2. Plug the amplifier’s power cord into a 3-wire grounded AC outlet.  
3. Turn down the input volume controls.  
4. Turn down the master volume control.  
5. Turn on the Power switch. The Power indicator should glow.  
6. Turn the input volume controls in use about 3/4 up.  
7. Turn up the master volume control(s) until the desired loudness or power  
level is achieved.  
8. Touch up the input levels as needed for equal loudness from each  
microphone.  
9. Turn on any equipment connected to the Line Out connectors.  
If you ever need to make any wiring or installation changes, disconnect the  
power cord.  
3.2 Priority Ducking  
If you want a microphone to duck (turn down) the background music, follow this  
procedure. On the back of the 180MAx,  
1. Connect a push-to-talk mic switch to the Priority Connector (Figure 3.1).  
2. While talking into a microphone, adjust the VOX Threshold control on the  
back of the unit. It controls how loud the voice must be before ducking occurs.  
The control can be set for no ducking. The Active Indicator will flash when  
ducking is active.  
Figure 3.1 Priority Ducking Controls  
and Connectors  
3. Adjust the Priority Release control on the back of the unit. It adjusts the  
release time of the VOX ducking.  
3.3 Music-On-Hold  
On the back of the unit, adjust either the 1V or 1W MOH Level Control to obtain  
the desired level of Music-On-Hold on your phone system.  
page 13  
Operation Manual  
 
Commercial Audio Series Business Music System  
3 Operation  
3.4 XM Satellite Radio Operation  
OVERVIEW OF XM SATELLITE RADIO  
Your 180MAx tuner-mixer-amplifier includes a high-fidelity, commercial  
XM satellite radio receiver. More than 160 channels of music, news,  
sports, comedy, talk, and entertainment are available with digital quality  
sound. XM offers 100% commercial-free music channels and over 2  
com.  
COPYRIGHT NOTICE  
It is prohibited to copy, decompile, disassemble, reverse engineer, or  
manipulate any technology incorporated in receivers compatible with the  
XM Satellite Radio system. Furthermore, the AMBE (R) voice compression  
software included in this product is protected by intellectual property  
rights including patent rights, copyrights, and trade secrets of Digital  
Voice Systems, Inc. The user of this or any other software contained in an  
XM Radio is explicitly prohibited from attempting to copy, decompile,  
reverse engineer, or disassemble the object code, or in any other way  
convert the object code into human-readable form. The software is  
licensed solely for use within this product.  
The required basic monthly subscription is sold separately. Premium  
Channel is available at additional monthly cost. Installation costs and  
other fees and taxes, including a one-time activation fee may apply. The  
subscription fee is commercial only. All fees and programming subject to  
change. Channels with frequent explicit language are indicated by “XL.”  
Channel blocking is available for XM radio receivers by calling 1-800-  
XMRADIO. Subscriptions subject to Customer Agreement available at  
xmradio.com. XM is available only in the 48 contiguous United States.  
XM® is a registered trademark of XM Satellite Radio Inc. ©2005 XM  
Satellite Radio Inc. All rights reserved.  
Using XM radio requires a monthly subscription from XM Satellite Radio.  
1-800-XM-RADIO (or 1-800-967-2346).  
page 14  
Operation Manual  
 
Commercial Audio Series Business Music System  
3 Operation  
4. Optimize the signal strength.  
Have someone hold the antenna as you optimize the signal strength  
(described next).  
INSTALLING THE ANTENNA  
OPERATING THE XM TUNER  
You can control the XM tuner by the 180MAx front-panel buttons or by the  
included remote control. If the power fails, the tuner will automatically  
return to its state before power loss.  
1. Connect the antenna.  
Connect the included XM antenna to the XM antenna input on the back of  
the 180MAx.  
A display will appear similar to the one below:  
The XM tuner display and controls are shown below.  
You will be mounting the antenna near a south-facing wall. The antenna  
comes with 20 feet of cable. If that is not sufficient to reach the 180MAx,  
purchase a 50-foot cable extension kit. Up to two extensions can be used  
together for up to 120 total feet of cable. Alternatively, you can use custom  
lengths of 50 ohm RG58U, or obtain extension kits from third-party  
sources. For outdoor antenna installation options, go to  
• The LCD display shows channel information.  
• The Menu button selects Direct, Preset, or Category mode (explained  
later).  
• The Category < > buttons select Categories (rock, country, jazz,  
news, etc.)  
XM  
Direct  
Signal-strength indicator  
• The Scroll knob lets you scroll through the XM channels and select  
them (explained later).  
At the bottom right of the screen is a small box that indicates signal  
strength. Orient the antenna to achieve maximum signal strength (fill the  
box as much as possible).  
2.Turn on the 180MAx.  
Verify the power indicator is illuminated and the display backlight is on.  
Infrared remote sensor  
Scroll knob  
LCD display  
If the antenna does not have a clear path to the satellites, the display will  
read “NO SIGNAL”.  
If the message “CHECK ANTENNA” appears, check that the antenna  
connector is tightly connected and that the antenna cable is not shorted.  
5. Set the listening volume.  
3. Align the antenna.  
Turn up the XM input volume control until you hear the XM radio signal at  
a low volume. If the system is working, you will hear XM programming on  
channel 1 and you can proceed to activate the 180MAx.  
For indoor installation on a flat surface:  
Set the antenna on its base on a flat horizontal surface, ideally near a  
south-facing wall, and near a window if possible.  
6. Activate your XM account.  
Turn the base of the antenna so that the XM logo is facing to the south if  
you are in the eastern half of the U.S. and to the south/southeast if you are  
in the western half of the U.S.  
After verifying channel 1 audio, you must activate your XM account to  
access all XM channels. Commercial accounts must sign up for and  
activate under the terms of XM’s Commercial Service.  
Default Display  
For outdoor installation:  
First obtain the XM Radio ID number of your unit. Turn the Scroll knob  
until you see channel 0 on the LCD display and press the Scroll knob to  
select this channel, or press Direct Entry then 0 and OK on the remote  
control. The 8-digit XM Radio ID will appear in the top section of the  
display.  
The default display shows the current channel number, channel name,  
Category name, artist name and song title. The word “Direct” appears at  
the bottom left of the screen. That means the tuner is in Direct mode: you  
can select channels directly from the remote control if you wish. You can  
also select channels using the front-panel controls.  
For indoor wall mounting:  
You will mount the antenna near a south-facing wall, and near a window if  
possible.  
1. Insert four screws (not supplied) in the wall so they align with the  
holes in the base of the antenna.  
2. Tilt the antenna fully back on the base.  
3. Place the antenna base on the four screw heads with the antenna pivot  
at the top.  
4. Pull down the base approximately 1/4 inch until the base is firmly  
secured. The XM logo will be upside down when the antenna is properly  
installed.  
Record the 8-character ID in the space below, noting that letters I, O, S and  
F are not used and that the number zero has a line running diagonally  
through it.  
Artist  
Song ttitle  
Channell Name  
XM124  
Direct  
Categoory name  
XM Radio ID: _________________________  
Activate your XM radio service by calling XM at 1-800-XM RADIO  
(1-800-967-2346). Commercial accounts cannot be activated via the  
Internet. A listener care representative will help you activate your unit.  
Customers should have their Radio ID ready; the Radio ID can be found by  
selecting channel 0 on the tuner with the Scroll Knob to the right of the  
LCD Display.  
page 15  
Operation Manual  
 
Commercial Audio Series Business Music System  
3 Operation  
To select channels by categories (musical genres)  
XM front panel lock-out  
OPERATION BY THE FRONT-PANEL CONTROLS  
To listen to a channel  
“Category” means the type of programming offered on a channel, such as  
rock, country, jazz, news, etc.  
1. To activate front panel lock-out, press Category < and > buttons at the  
same time and release.  
1. Turn the Scroll knob until you see the channel you want.  
2. Push the Scroll knob to listen to that channel.  
1. Press the Menu button until you see “Category” in the bottom left of the  
display.  
2. “Lockout Enabled” will appear to confirm that the XM feature is locked  
on the front panel. You still can operate the remote control.  
3. To deactivate front panel lock-out, press Category < and > buttons at  
the same time and release.  
Artist  
Song ttitle  
To listen to a Preset channel  
Channeel Name  
Categorry name  
XM124  
4. “Lockout Disabled” will appear to confirm that the XM feature is  
unlocked on the front panel.  
1. Push the Menu button until you see “Preset” in the bottom left of the  
Category  
display.  
2. In the bottom-right corner of the screen is the name of the current  
Category.  
Artist  
Song ttitle  
XM Diagnostics mode  
Channeel Name  
Categoory name  
XM124  
3. Press a Category < or > button. The tuner will scroll through the  
Categories. When you see a Category that you want, press the Scroll  
knob.  
The diagnostic mode is useful for antenna installation and optimization of  
signal strength.  
Preset  
2. Using the Scroll knob, scroll through presets 1-16. Press the Scroll  
Knob to select the desired preset.  
1. Press Menu and Category < buttons at the same time and release.  
4. Turn the Scroll knob until you see a channel that you want to listen to.  
All the scrolling channels are in that same Category. Press the Scroll  
knob to listen to the channel.  
2. Scroll through the diagnostic mode using the Category < and >  
buttons.  
page 16  
Operation Manual  
 
Commercial Audio Series Business Music System  
3 Operation  
OPERATION BY REMOTE CONTROL  
To listen to a Preset channel by direct entry  
To adjust XM radio volume  
To listen to a channel by direct entry  
1. For presets 0-9, press the desired preset digit you would like to recall.  
Press volume up or volume down to achieve the desired XM volume  
level. Note: MOH level, XM Stereo outputs, and XM input volume controls  
are affected by this volume control. The overall amplifier volume is not  
affected by this volume control.  
1. Press the Direct Entry button on the remote control.  
2. Using the Digits 0-9, select the 1-, 2-, or 3- digit channel number you  
would like to access.  
2. For presets 10-16, press 1, then the desired preset digit you would like  
to recall.  
3. Press OK.  
Artist  
Song ttitle  
To mute the XM signal  
Channeel Name  
Categoory name  
XM124  
To listen to a channel by scrolling through channels  
Press Mute. “Mute” will flash in the display to notify you that audio is  
muted.  
Preset  
1.Press CH + to go to higher channels.  
2.Press CH – to go to lower channels.  
3.Press OK to confirm your channel selection.  
3. The station will change.  
To adjust the LCD screen contrast  
1. On the remote, hold Volume down and press the Category > button.  
2. Adjust contrast up and down using the Scroll encoder.  
3. Press Menu to exit.  
To listen to a Preset channel by pressing Preset +/–  
1. Press PSET + or PSET– to go through presets 1 through 16.  
2. Press OK to listen to preset desired  
To set up Preset channels  
1. Using direct entry or CH +/–, find the channel you would like to set as a  
preset, and press OK.  
2. For presets 0-9, hold the desired preset digit for 2 seconds. For presets  
10-16, press 1, then hold the second digit (0 through 6) of the preset for 2  
seconds.  
To select channels by categories (musical genres)  
“Category” means the type of programming offered on a channel, such as  
rock, country, jazz, news, etc.  
3. Repeat Steps 1-2 for the remaining Presets.  
1. Press Category < or > on the remote to select the next or prior  
category. You will see “Category” in the bottom left of the display.  
Artist  
Song ttitle  
Channell Name  
Categorry name  
XM124  
Category  
2. Press CH+ or CH– to cycle through the channels.  
3. Press OK to select the desired channel.  
page 17  
Operation Manual  
 
Commercial Audio Series Business Music System  
4 Troubleshooting  
CONDITION: No sound.  
CONDITION: No power.  
POSSIBLE REASON:  
POSSIBLE REASON:  
The amplifier is in “fault” mode. A Fault status  
can be triggered when one of the amplifier’s  
protection circuits is activated. First disconnect  
your speakers from the affected channel(s) one  
by one to determine if one of the loads is  
shorted. If an amplifier channel has a thermal  
fault, there will be no indication on the front  
panel, but the amp will recover after cooling. If  
operation does not return to normal after  
restarting your amp, press the Reset button on  
the back panel, or return mixer-amp to Crown or  
an authorized Crown Service Center for  
servicing.  
The mixer-amplifier’s Power switch is off.  
The mixer-amplifier is not plugged into the  
power receptacle.  
The mixer-amplifier’s high-voltage power  
supply circuit breaker has tripped. Verify that  
the AC mains voltage is correct, then press the  
Reset button on the back panel.  
No input signal.  
Input signal level is very low.  
CONDITION: Distorted sound.  
POSSIBLE REASON:  
Input signal level is too high. Turn down your  
input volume controls. NOTE: Your mixer-  
amplifier should never be operated at a level  
which causes the Clip LED to illuminate  
constantly.  
Master volume level is too high. Turn it down to  
about 3/4 of maximum level.  
Key:  
LED OFF  
LED ON  
page 18  
Operation Manual  
 
Commercial Audio Series Business Music System  
5 Specifications  
Minimum Guaranteed Power  
180MAx  
JBL Control 1ST Loudspeaker Specifications  
1 kHz with 0.5% THD  
Minimum guaranteed power per channel into 4 ohms or 25V/70V output  
80W  
Frequency Range  
80 Hz - 20 kHz.  
Performance  
Recommended Power Range  
Sensitivity  
10-80W continuous average power.  
89 dB/1W/1m.  
Number of input channels  
4
1
Number of power amplifiers  
Input Sensitivity (volts RMS) for full output at maximum gain  
Crossover Frequency  
Low-Frequency Driver  
High-Frequency Driver  
70V Tap  
4 kHz.  
3 mV  
800 mV  
400 mV  
75 mV  
Balanced mic inputs  
Balanced line inputs  
RCA connectors  
4 in. (100 m), shielded.  
0.5 in. (12 mm), titanium-laminate, shielded.  
20W  
Isolated telephone input  
Frequency Response (at 1 watt from 4-ohm tap, 70 Hz - 19 kHz)  
Frequency Response (at line out, 20 Hz to 20 kHz)  
Power Bandwidth (at 4-ohm tap, 2 dB below maximum 1 kHz power)  
Signal to Noise Ratio (ref. to rated power, master volume at minimum)  
Total Harmonic Distortion (THD) at rated power at 1 kHz  
DC Output Offset  
1 dB  
1 dB  
Finish  
Black, Gray or White.  
50 Hz to 20 kHz with < 0.5% THD  
Dimensions (HxWxD)  
9 in. x 6-1/6 in. x 5-7/16 in. (228 mm x 155 mm  
x 139 mm).  
85 dB  
< 0.5%  
Net Weight (each)  
6.1 lb (2.8 kg)  
<
5 mV  
Input Impedance (nominal)  
Mic: 400 ohms, Line: 100 kilohms,  
RCA: 50 kilohms, Telephone: 600 ohms  
Crosstalk (all controls at “10”)  
Line Output Level (nominal)  
Phantom Power  
–70 dB at 1 kHz  
1V into 10 kilohms  
15 VDC  
AC Line Voltages Available  
120V, 60 Hz.  
Line voltage tolerance +15%, –20%  
Operating Temperature/Humidity  
Storage Temperature  
0o C to 40o C at 95% relative humidity  
(non-condensing)  
–20o C to 85o C  
Construction  
Cooling  
Convection cooled  
Dimensions: Width, Height, Depth  
Width (without rack ears): 17.3 in.(43.8 cm). Width  
(with rack ears): EIA Standard 19 in. W (EIA RS-310-B).  
Height (front panel): 3.5 in. (8.9 cm). Height (including  
feet): 4.1 in. (10.5 cm). Depth (front panel to back  
panel): 12.2 in. (31.0 cm). Depth (front of knobs to back  
of non-touch cover): 13.9 in. (35.2 cm).  
Net Weight (180MAx tuner-mixer-amplifier only), Shipping Weight (complete system)  
20 lb (9.07 kg), 55 lb (24.8 kg)  
page 19  
Operation Manual  
 
Commercial Audio Series Business Music System  
6 Service  
Crown amplifiers are quality units that rarely require  
servicing. Before returning your unit for servicing, please  
contact Crown Technical Support to verify the need for  
servicing.  
4. Use a bold black marker and write the SRA number  
will handle the necessary paperwork and repair.  
on three sides of the box.  
Remember to transport the unit in the original factory  
pack. A list of authorized service centers in your area can  
be obtained from Crown Factory Service, or online from  
Cardboard  
support  
5. Record the SRA number for future reference. The  
SRA number can be used to check the repair status.  
This unit has very sophisticated circuitry which should  
only be serviced by a fully trained technician. This is one  
reason why each unit bears the following label:  
6.2.4 Packing Instructions  
6.2.2 Factory Service  
Mixer-amp  
Important: These instructions must be followed. If they  
are not followed, Crown Audio, Inc. assumes no  
responsibility for damaged goods and/or accessories that  
are sent with your unit.  
Crown accepts no responsibility for non-serviceable  
product that is sent to us for factory repair. It is the owner’s  
responsibility to ensure that their product is serviceable  
prior to sending it to the factory. Serviceable product list  
is available at  
For more information, please contact us direct.  
CAUTION: To prevent electric shock, do not  
remove covers. No user serviceable parts inside.  
Refer servicing to a qualified technician.  
Bag  
Cardboard  
support  
Complete the Crown Audio Factory Service Information  
form, in the back of this manual, when returning a Crown  
product to the factory or authorized service center. The  
form must be included with your product inside the box or  
in a packing slip envelope securely attached to the outside  
of the shipping carton. Do not send this form separately.  
1. Fill out and include the Crown Audio Factory Service  
Information sheet in the back of this manual.  
2. Do not ship any accessories (manuals, cords,  
hardware, etc.) with your unit. These items are not  
needed to service your product. We will not be  
responsible for these items.  
Figure 6.1 Packing.  
Put this assembly in carton.  
A Service Return Authorization (SRA) is required for  
product being sent to the factory for repair. An SRA can be  
factserv.htm. If you do not have access to the web, please  
call Crown’s Customer Service at 574.294.8200 or  
800.342.6939 extension 8205 in North America, Puerto  
Rico and the Virgin Islands only.  
6.2.5 Estimate Approval  
Warranty is only valid within the country in which the  
product is purchased.  
3. When shipping your Crown product, it is important  
that it has adequate protection. We recommend you  
use the original pack material when returning the  
product for repair (Figure 9.1). If you do not have the  
original box, please call Crown at 800.342.6939 or  
574.294.8210 and order new pack material. (Do not  
ship your unit in a wood or metal cabinet.)  
Approval of estimate must be given within 30 days after  
being notified by Crown Audio Inc. Units still in the  
possession of Crown after 30 days of the estimate will  
become the property of Crown Audio Inc.  
6.1Worldwide Service  
Service may be obtained from an authorized service center.  
(Contact your local Crown/Amcron representative or our  
office for a list of authorized service centers.) To obtain  
service, simply present the bill of sale as proof of purchase  
along with the defective unit to an authorized service center.  
They will handle the necessary paperwork and repair.  
For warranty service, we will pay for ground shipping  
both ways in the United States. Contact Crown Customer  
Service to obtain prepaid shipping labels prior to sending  
the unit. Or, if you prefer, you may prepay the cost of  
shipping, and Crown will reimburse you. Send copies of  
the shipping receipts to Crown to receive reimbursement.  
6.2.6 Payment of Non-Warranty Repairs  
Payment on out-of-warranty repairs must be received  
within 30 days of the repair date. Units unclaimed after 30  
days become the property of Crown Audio Inc.  
4. If you provide your own shipping pack, the minimum  
recommended requirements for materials are as  
follows:  
Remember to transport your unit in the original factory  
pack.  
Your repaired unit will be returned via UPS ground.  
Please contact us if other arrangements are required.  
If you have any questions, please contact Crown Factory  
Service.  
a. 275 P.S.I. burst test, Double-Wall carton that  
allows for 2-inch solid Styrofoam on all six sides  
of unit or 3 inches of plastic bubble wrap on all  
six sides of unit.  
6.2 US and Canada Service  
6.2.3 Factory Service Shipping Instruc-  
tions:  
Crown Factory Service  
1718 W. Mishawaka Rd.,  
Elkhart, Indiana 46517 U.S.A.  
Service may be obtained in one of two ways: from an  
authorized service center or from the factory. You may  
choose either. It is important that you have your copy of the  
bill of sale as your proof of purchase.  
1. Service Return Authorization (SRA) is required for  
product being sent to the factory for service. Please  
com/support/factserv.htm. If you do not have access  
to our website, call 1.800.342.6939, extension 8205  
and we’ll create the SRA for you.  
b. Securely seal the package with an adequate  
carton sealing tape.  
Telephone:  
574.294.8200  
800.342.6939 (North America,  
Puerto Rico, and Virgin Islands only)  
c. Do not use light boxes or “peanuts”. Damage  
caused by poor packaging will not be covered  
under warranty.  
6.2.1 Service at a US or Canada Service  
Center  
This method usually saves the most time and effort. Simply  
present your bill of sale along with the defective unit to an  
authorized service center to obtain service. They  
Facsimile:  
574.294.8301 (Technical Support)  
574.294.8124 (Factory Service)  
2. See packing instructions that follow.  
Enclose the completed Crown Audio Factory Service  
Information form (or securely attach it to the outside of  
carton) and re-seal the shipping pack with a sturdy carton  
sealing tape.  
3. Ship product to:  
CROWN AUDIO FACTORY SERVICE  
1718 W MISHAWKA RD.  
ELKHART, IN 46517  
Internet:  
page 20  
Operation Manual  
 
Commercial Audio Series Business Music System  
7 Warranty  
UNITED STATES & CANADA  
SUMMARY OFWARRANTY  
the actual purchase price, not including interest,  
insurance, closing costs, and other finance  
charges less a reasonable depreciation on the  
product from the date of original purchase.  
Warranty work can only be performed at our  
authorized service centers or at the factory.  
Warranty work for some products can only be  
performed at our factory. We will remedy the  
defect and ship the product from the service center  
or our factory within a reasonable time after  
receipt of the defective product at our authorized  
service center or our factory. All expenses in  
remedying the defect, including surface shipping  
costs in the United States, will be borne by us.  
(You must bear the expense of shipping the  
product between any foreign country and the port  
of entry in the United States including the return  
shipment, and all taxes, duties, and other customs  
fees for such foreign shipments.)  
THIS INCLUDES ANY DAMAGE TO ANOTHER  
PRODUCT OR PRODUCTS RESULTING FROM  
SUCH A DEFECT. SOME STATES DO NOT ALLOW  
THE EXCLUSION OR LIMITATIONS OF  
INCIDENTAL OR CONSEQUENTIAL DAMAGES,  
SO THE ABOVE LIMITATION OR EXCLUSION  
MAY NOT APPLY TO YOU.  
Crown International, 1718 West Mishawaka Road,  
Elkhart, Indiana 46517-4095 U.S.A. warrants to  
you, the ORIGINAL PURCHASER and ANY  
SUBSEQUENT OWNER of each NEW Crown  
product, for a period of three (3) years from the  
date of purchase by the original purchaser (the  
“warranty period”) that the new Crown product is  
free of defects in materials and workmanship. We  
further warrant the new Crown product regardless  
of the reason for failure, except as excluded in this  
Warranty.  
WARRANTY ALTERATIONS  
No person has the authority to enlarge, amend, or  
modify this Crown Warranty. This Crown Warranty  
is not extended by the length of time which you are  
deprived of the use of the new Crown product.  
Repairs and replacement parts provided under the  
terms of this Crown Warranty shall carry only the  
unexpired portion of this Crown Warranty.  
Warranty is only valid within the country in which  
the product was purchased.  
ITEMS EXCLUDED FROMTHIS  
CROWNWARRANTY  
DESIGN CHANGES  
This Crown Warranty is in effect only for failure of  
a new Crown product which occurred within the  
Warranty Period. It does not cover any product  
which has been damaged because of any  
We reserve the right to change the design of any  
product from time to time without notice and with  
no obligation to make corresponding changes in  
products previously manufactured.  
HOWTO OBTAINWARRANTY  
SERVICE  
intentional misuse, accident, negligence, or loss  
which is covered under any of your insurance  
contracts. This Crown Warranty also does not  
extend to the new Crown product if the serial  
number has been defaced, altered, or removed.  
You must notify us of your need for warranty  
service within the warranty period. All  
LEGAL REMEDIES OF PURCHASER  
components must be shipped in a factory pack,  
which, if needed, may be obtained from us free of  
charge. Corrective action will be taken within a  
reasonable time of the date of receipt of the  
defective product by us or our authorized service  
center. If the repairs made by us or our authorized  
service center are not satisfactory, notify us or our  
authorized service center immediately.  
THIS CROWN WARRANTY GIVES YOU SPECIFIC  
LEGAL RIGHTS, YOU MAY ALSO HAVE OTHER  
RIGHTS WHICH VARY FROM STATE TO STATE.  
No action to enforce this Crown Warranty shall be  
commenced after expiration of the warranty  
period.  
WHATTHEWARRANTORWILL DO  
We will remedy any defect, regardless of the  
reason for failure (except as excluded), by repair,  
replacement, or refund. We may not elect refund  
unless you agree, or unless we are unable to  
provide replacement, and repair is not practical or  
cannot be timely made. If a refund is elected, then  
you must make the defective or malfunctioning  
product available to us free and clear of all liens or  
other encumbrances. The refund will be equal to  
THIS STATEMENT OF WARRANTY SUPERSEDES  
ANY OTHERS CONTAINED IN THIS MANUAL FOR  
DISCLAIMER OF CONSEQUENTIAL  
AND INCIDENTAL DAMAGES  
CROWN PRODUCTS.  
9/07  
YOU ARE NOT ENTITLED TO RECOVER FROM US  
ANY INCIDENTAL DAMAGES RESULTING FROM  
ANY DEFECT IN THE NEW CROWN PRODUCT.  
page 21  
Operation Manual  
 
Commercial Audio Series Business Music System  
7 Warranty  
WORLDWIDE EXCEPT USA & CANADA  
SUMMARY OF WARRANTY  
WHAT THE WARRANTOR WILL DO  
DISCLAIMER OF CONSEQUENTIAL AND  
INCIDENTAL DAMAGES  
Crown International, 1718 West Mishawaka Road,  
Elkhart, Indiana 46517-4095 U.S.A. warrants to  
you, the ORIGINAL PURCHASER and ANY  
SUBSEQUENT OWNER of each NEW Crown1  
product, for a period of three (3) years from the  
date of purchase by the original purchaser (the  
“warranty period”) that the new Crown product is  
free of defects in materials and workmanship, and  
we further warrant the new Crown product  
regardless of the reason for failure, except as  
excluded in this Warranty.  
We will remedy any defect, regardless of the  
reason for failure (except as excluded), by repair,  
replacement, or refund. We may not elect refund  
unless you agree, or unless we are unable to  
provide replacement, and repair is not practical or  
cannot be timely made. If a refund is elected, then  
you must make the defective or malfunctioning  
product available to us free and clear of all liens or  
other encumbrances. The refund will be equal to  
the actual purchase price, not including interest,  
insurance, closing costs, and other finance  
charges less a reasonable depreciation on the  
product from the date of original purchase.  
Warranty work can only be performed at our  
authorized service centers. We will remedy the  
defect and ship the product from the service center  
within a reasonable time after receipt of the  
defective product at our authorized service center.  
YOU ARE NOT ENTITLED TO RECOVER FROM US  
ANY INCIDENTAL DAMAGES RESULTING FROM  
ANY DEFECT IN THE NEW CROWN PRODUCT.  
THIS INCLUDES ANY DAMAGE TO ANOTHER  
PRODUCT OR PRODUCTS RESULTING FROM  
SUCH A DEFECT.  
WARRANTY ALTERATIONS  
No person has the authority to enlarge, amend, or  
modify this Crown Warranty. This Crown Warranty  
is not extended by the length of time which you are  
deprived of the use of the new Crown product.  
Repairs and replacement parts provided under the  
terms of this Crown Warranty shall carry only the  
unexpired portion of this Crown Warranty.  
Warranty is only valid within the country in which  
the product is purchased.  
1
Note: If your unit bears the name “Amcron,” please substitute it  
for the name “Crown” in this warranty.  
ITEMS EXCLUDED FROM THIS CROWN-  
WARRANTY  
DESIGN CHANGES  
We reserve the right to change the design of any  
product from time to time without notice and with  
no obligation to make corresponding changes in  
products previously manufactured.  
This Crown Warranty is in effect only for failure of  
a new Crown product which occurred within the  
Warranty Period. It does not cover any product  
which has been damaged because of any  
intentional misuse, accident, negligence, or loss  
which is covered under any of your insurance  
contracts. This Crown Warranty also does not  
extend to the new Crown product if the serial  
number has been defaced, altered, or removed.  
HOW TO OBTAIN WARRANTY SERVICE  
You must notify your local Crown importer of your  
need for warranty service within the warranty  
period. All components must be shipped in the  
original box. Corrective action will be taken within  
a reasonable time of the date of receipt of the  
defective product by our authorized service center.  
If the repairs made by our authorized service  
center are not satisfactory, notify our authorized  
service center immediately.  
LEGAL REMEDIES OF PURCHASER  
No action to enforce this Crown Warranty shall be  
commenced after expiration of the warranty period.  
THIS STATEMENT OF WARRANTY SUPERSEDES  
ANY OTHERS CONTAINED IN THIS MANUAL FOR  
CROWN PRODUCTS.  
9/07  
page 22  
Operation Manual  
 
Commercial Audio Series Business Music System  
PRODUCT REGISTRATION  
Crown Audio, Inc.  
1718 W. Mishawaka Rd.  
Elkhart, IN 46517-9439  
Phone: 574-294-8000  
Fax: 574-294-8329  
Warranty is only valid within the country in which the product is purchased.  
When this form is used to register your product, it may be mailed or faxed.  
Crown Audio, Inc.  
1718 W Mishawaka Rd  
Elkhart IN 46517  
Fax: 574-294-8329  
Please note that some information is required. Incomplete registrations will not be processed. * Indicates required information.  
OWNER’S INFORMATION - PLEASE PRINT  
* First name: ______________________ Middle initial: _____ * Last name: ________________________________  
Company: _________________________________________________________________________________  
* Mailing address: ____________________________________________________________________________  
* City: ____________________________* State: ___________________________* Zip Code: ________________  
* Country: __________________________ E-mail address: ___________________________________________  
* Phone # (include area code): ___________________________ Fax #: __________________________________  
PRODUCT INFORMATION  
* MODEL  
e.g. IT8000, CDi1000, PCC160  
* SERIAL #  
e.g. 8000000000  
* PURCHASE DATE  
mo/day/yr  
________________________________  
________________________________  
________________________________  
________________________________  
____________________  
____________________  
____________________  
____________________  
______ /_____ /_____  
______ /_____ /_____  
______ /_____ /_____  
______ /_____ /_____  
Product purchased from: *(Business/Individual) ___________________________ Country: ________________________  
Comments: ____________________________________________________________________________________  
_____________________________________________________________________________________________  
_____________________________________________________________________________________________  
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Crown Audio Factory Service Information  
Shipping Address: Crown Audio Factory Service, 1718 W. Mishawaka Rd., Elkhart, IN 46517  
PLEASE PRINT CLEARLY  
SRA #: __________________(If sending product to Crown factory service.)  
Model: ____________________________________________  
Serial Number: _____________________  
Purchase Date: _____________  
PRODUCT RETURN INFORMATION  
Individual or Business Name: ____________________________________________________________________________________________________________________________________________________________  
Phone #: __________________________________________________ Fax #: ________________________________________ E-Mail: _______________________________________________________  
Street Address (please, no P.O. Boxes): _____________________________________________________________________________________________________________________________________________________  
City: __________________________________________ State/Prov: ________________________________ Postal Code: _________________ Country: _________________________  
Nature of problem: ___________________________________________________________________________________________________________________________________________________________________  
_________________________________________________________________________________________________________________________________________________________________________________  
_________________________________________________________________________________________________________________________________________________________________________________  
Other equipment in your system: _________________________________________________________________________________________________________________________________________________________  
If warranty is expired, please provide method of payment. Proof of purchase may be required to validate warranty.  
PAYMENT OPTIONS  
I have open account payment terms. Purchase order required. PO#: __________________________________  
COD  
Credit Card (Information below is required; however if you do not want to provide this information at this time, we will contact you when your unit is repaired for the information.)  
Credit card information:  
Type of credit card:  
MasterCard  
Personal/Consumer  
Visa  
American Express  
Discover  
Type of credit card account:  
Business/Corporate  
Card # ______________________________________________ Exp. date: _____________ * Card ID #: __________________________  
* Card ID # is located on the back of the card following the credit card #, in the signature area. On American Express, it may be located on the front of the card. This number is required to process the charge to your account. If you do not want to provide  
it at this time, we will call you to obtain this number when the repair of your unit is complete.  
Name on credit card:  
____________________________________________________________________________  
Billing address of credit card: __________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
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