Cradlepoint Modem MC100E User Manual

GET READY TO USE YOUR MC100E MODEM  
Thanks for purchasing an MC100E Modem.  
ACTIVATE YOUR MODEM  
A wireless broadband data plan must be activated on your MC100E modem.  
HOW TO INSTALL YOUR MODEM  
The MC100E is designed to be used exclusively with compatible CradlePoint routers  
and adapters.  
QUICK START GUIDE  
MC100E  
In combination with supported CradlePoint routers and adapt-  
ers, the MC100E modem provides your business with fully-  
integrated 3G/EVDO internet access.  
The process of initiating a carrier plan with your modem is called Activation.  
Wireless broadband data plans are made available from wireless carriers, such as  
Sprint and Verizon, and are required to allow your modem to connect and transfer  
data on their network.  
For a complete list of compatible products, visit www.cradlepoint.com/mc100e  
The MC100E is a plug-and-play device. Simply attach the modem to the CradlePoint  
product and connect. The modem will connect if 3G/EVDO or 1xRTT technology  
is available in your area.  
This secure, theft-deterrent solution keeps your locations on-line  
with the benefit of wireless broadband internet access.  
Business-Grade  
3G/EVDO Modem  
Your modem may already be activated. Check with your vendor for status and  
follow their advice, if needed.  
1) Turn the compatible CradlePoint product OFF.  
with  
Enhanced Security,  
Performance  
2) Align the MC100E USB plug with the appropriate USB port on the  
If your modem is not yet active or your vendor is unable to activate the modem,  
CradlePoint router or adapter.  
3) Connect the MC100E to the CradlePoint product, pressing on both  
and Reliability  
EASY INSTALL  
Install and use your MC100E in four easy steps:  
the MC100E and the product.  
for full technical support, register your product:  
4) Turn the CradlePoint product ON with the MC100E attached.  
1) Activate your MC100E EVDO wireless broadband data plan  
2) Plug the MC100E modem into a compatible CradlePoint product  
3) Update your CradlePoint product firmware (if needed)  
4) Fine tune the MC100E location for optimal 3G/EVDO signal strength  
Watch for the USB #2 modem LED to illuminate on the router or adapter.  
With 3G/EVDO signal coverage, you’re now ready to access the internet!  
for additional information, visit:  
to receive support, register your product:  
© 2011 CradlePoint, Inc. All rights reserved. CradlePoint is not responsible for omissions or errors in typography or photography. CradlePoint, WiPipe,  
and the WiPipe logo are trademarks of CradlePoint, Inc. in the US and other countries. Other trademarks are property of their respective owners.  
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UPDATING ROUTER or ADAPTER FIRMWARE  
You may need to update your CradlePoint router or adapter firmware to support  
the MC100E modem. To update your product, follow the steps below.  
WARRANTY INFORMATION  
CradlePoint, Inc. warrants this product against defects in materials and workmanship to the original  
purchase (or the first purchaser in the case of resale by an authorized distributor) for a period of one  
(1) year from the date of shipment. This warranty is limited to a repair or replacement of the product,  
at CradlePoint’s discretion.  
REGULATORY STATEMENTS  
IMPORTANT NOTE:  
FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT  
FCC RADIATION EXPOSURE STATEMENT  
This equipment has been tested and found to comply with the limits for a Class B  
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed  
to provide reasonable protection against harmful interference in a residential  
This equipment compiles with FCC radiation exposure limits set forth for an uncontrolled environment.  
This equipment should be installed and operated with minimum distance 20cm between the radiator  
and your body.  
HOW TO DOWNLOAD FIRMWARE  
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed  
and used in accordance with the instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular installation. If this equip-  
ment does cause harmful interference to radio or television reception, which can be determined  
by turning the equipment off and on, the user is encouraged to try and correct the interference by one  
or more of the following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
• Consult the dealer or an experienced radio / television technician for help.  
Within thirty (30) days of receipt should the product fail for any reason other than damage due to  
customer negligence, purchaser may return the product to the point of purchase for a full refund of  
the purchase price.  
1)  
2)  
Navigate to CradlePoints support page www.cradlepoint.com/support  
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.  
Select your product from the list and download the most recent firmware file to your desktop.  
Due to the essentially high output power nature of WiMAX device, use of this device with other trans-  
mitters at the same time may exceed the FCC RF exposure limit and such usage must be prohibited  
(unless such co-transmission has been approved by FCC in the future).  
HOW TO UPDATE FIRMWARE (when connected to a CBA750)  
If the purchaser wishes to upgrade or convert to another CradlePoint, Inc. product within the thirty (30)  
day period, purchaser may return the product and apply the full purchase price toward the purchase  
of the other product. Any other return will be subject to CradlePoint, Inc.’s existing return policy.  
1)  
2)  
3)  
Connect your computer to the CradlePoint adapter with an Ethernet cable.  
Open a browser window and type http://192.168.0.1 in the address bar. Press enter/return.  
When prompted for your password, type the six characters of your MAC address  
found on the adapter product label.  
FCC Caution: Any changes or modifications not expressly approved by CradlePoint, Inc. could void the  
user’s authority to operate the product.  
4)  
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7)  
Select TOOLS on the top navigation bar, then FIRMWARE in the left menu.  
Find MANUALLY UPGRADE FIRMWARE and click the BROWSE button.  
Select the firmware file you saved to your desktop and click OPEN.  
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:  
(1) This device may not cause harmful interference, and (2) this device must accept any interference  
received, including interference that may cause undesired operation.  
Click the UPLOAD button. Wait a moment while your firmware is updated and the product reboots.  
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